For ongoing projects
Mail order form
- For larger or on-going projects, we also offer credit packs of 6,000, 10,000, 20,000 or 30,000 credits.
- For more information, please contact Customer Support.
Questions and Answers
What are iStock Credits?
Think of credits as iStock’s very own currency. Simply load your account with credits to download files as you go.
Do I Have To Use iStock Credits?
While credits work best for most customers, you can always Pay As You Go with your credit card or PayPal account to download files. We also offer Corporate Accounts and Subscriptions.
How Many Credits Do I Need?
The credit cost of a file will depend on its size, format and quality. The majority of our most downloaded photos and illustrations cost between 1 and 30 credits.
How Long Are My Credits Good For?
Credits are valid for one year from the date of purchase. We'll send you an email notification before your credits expire. Sign In to see your credit balance at the bottom of the page.
Can I get a refund on unused credits?
Unused credit packs can be returned for a full refund within 14 days of purchase. If any credits from a credit pack have been used, no refunds will be offered.
More Ways to Pay
Pay As You Go
Download files directly with your credit card or PayPal account. Look for the “View Pay As You Go pricing” link on your file’s detailed information page.
Save your business time and money on high-volume credit packages, manage subaccounts to keep track of who's downloading what, and enjoy 30 day billing with terms.
About Corporate Accounts
An iStock or Thinkstock Subscription plan gives you a daily download limit for a set time period. The longer your Subscription the less you'll pay per day.