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Support


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Contact us using one of our on-line forms:
Contributor Relations
(questions, comments, concerns, feedback relating to current and
prospective contributors)
Scout (File Re-evaluation)
(send Scout the number of a rejected file you would like re-inspected)
note: maximum three tickets in a month
Payment Request
(cash out your earnings when your account balance is over $100)
Customer Support
(copyright, sign-up, login, purchase, download issues, or other
technical problems or feedback)
License Inquiry
(for feedback on licensing and extended licensing agreements)
Language Inquiry
(questions or comments relating to languages and translation)


* Please note * Due to an extremely high volume of tickets at this time, there may be up to a 5 day wait for ticket responses. If you require immediate assistance, please call us:


Contact Us

Email:

Client Relations & Support: service@istockphoto.com

Contributor Relations: artists@istockphoto.com

(Please provide your member name in your email to us.)
Call toll free: 866-478-6251
International toll free: 00 800 6664 6664
(only available for: Australia, France, Germany, Ireland, Italy, Macau, The Netherlands, New Zealand, Spain and UK)
Fax: 403 265 3062 or 403 262 2585
Mail: 1202 - 20 Avenue SE
Calgary AB T2G 1M8
Canada
Hours: Monday to Friday, 8am to 5:30pm
Mountain Standard Time (MST)

For after-hours assistance, please select one of the online forms at the top of the page.
Visiting: Our building (with map)