Frequently Asked Questions

7 topic(s) found in category “How do Subscriptions work for Customers?” :

How did iStock decide to offer Subscriptions?
How much do Subscription plans cost compared to Pay-as-you-go plans?
What's the best deal on a Subscription?
How long do Subscription credits last?
What can I buy with Subscription credits?
Who gets the money when no credits are used on a day?
What if I've surpassed my daily limit and I need to buy an Extended License?

Top How did iStock decide to offer Subscriptions?

We used to hear all the time from customers with bigger budgets that they needed a way to purchase credits in bulk at a fixed cost. On May 26, 2008, iStock started selling Subscription plans as a whole new way to buy credits for either individuals or groups with Corporate Accounts.

Top How much do Subscription plans cost compared to Pay-as-you-go plans?

Subscriptions start at $108/month. You can customize a plan with a daily credit limit and a duration of 3, 6 or 12 months. Compare Subscriptions to Pay-as-you-go plans.

Top What's the best deal on a Subscription?

When you increase the duration and credit limits per day, you'll pay less per credit. For example, if you bought a 3-month Subscription with 30 credits/day you're paying 34¢/credit compared to a 12-month Subscription with 120 credits/day where credits cost 27¢/credit. Build your own Subscription.

Top How long do Subscription credits last?

With a Subscription, you subscribe to a daily supply of credits and you choose what that amount of credits is. Your credits expire daily. Your Subscription lasts as long as you choose: 3, 6 or 12 months.

Top What can I buy with Subscription credits?

Any of iStock's files: photographs, vector illustrations, video footage, Flash files and audio footage. When you're searching for files you may notice once and a while a 'Pay-as-you-go only' icon, which means you need Pay-as-you-go credits to buy that file because the contributor opted it out of the Subscription purchasing pool.

Top Who gets the money when no credits are used on a day?

iStock does. This will offset the times where iStock will be paying out more in royalties than was paid for the credit, because of the guaranteed minimum on these days.

Top What if I've surpassed my daily limit and I need to buy an Extended License?

You can always get the file you need if you have a Subscription. Top-up credits last the length of your Subscription and they can help you purchase a more expensive product like an Extended License. An Extended License gives you the freedom to use a file for a significantly larger audience than a standard Content License Agreement allows.

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