Can't upload with DM

Displaying 1 to 11 of 11 matches.
tirc83
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Thu Oct 15, 2009 1:25AM

DM has been trying to upload for the past few hours without success. Goes to 3 retries per file before moving to the next one.


I have rebooted computer and router but it still persists.
4FR
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusiveMember has had a File Of The Week
Posted Thu Oct 15, 2009 1:35AM
same problem here
southerlycourse
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Thu Oct 15, 2009 3:01AM
Same here.
vandervelden
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Thu Oct 15, 2009 3:19AM
I'm wondering if it's anything to do with DM not being able to log in because of the new log in process?
Whiteway
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Thu Oct 15, 2009 3:27AM
My bet is that the new log-in process is to blame.
tirc83
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Thu Oct 15, 2009 3:29AM
Don't you just hate it when people fix things that aren't broken
FrankyDeMeyer
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto VideographerMember has had a submission accepted to the Designer Spotlight
Posted Thu Oct 15, 2009 3:39AM
No it has nothing to do with the new login process.

Here's the story:

A few weeks ago, iStock has informed all 3rd party developers that new Upload servers must be used and that the old ones would be deactivated on October 7th (later postponed to October 14th).

That's why a new version of DeepMeta was released on October 5th, which already uses the new upload servers.

Apparently, iStock did the switchover as planned on October 14th, but it seems to me that they switched off the new servers instead of the old ones. Well, or something more complicated, probably

I'll report to iStock, and will do some tests to see if my theory is correct, if so, there may be something I can do ...

Thanks all for reporting!
FrankyDeMeyer
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto VideographerMember has had a submission accepted to the Designer Spotlight
Posted Thu Oct 15, 2009 3:59AM
Yep, I guessed it right.

Of course, iStock will still have to fix things at their side, but until then it looks like we can keep using the old servers.

I have now directed DeepMeta to temporarily use the old servers again.
Restart DeepMeta and try again. Let me know how it goes now...
gbrundin
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Flash downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveExclusive iStockphoto Flash ArtistMember has had a submission accepted to the Designer Spotlight
Posted Thu Oct 15, 2009 4:02AM
Restarted DeepMeta and it now works. Thanks for the report Franky!
tirc83
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Thu Oct 15, 2009 4:54AM
Thanks Franky - now to watch for them changing it over!
southerlycourse
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Thu Oct 15, 2009 5:19AM
Thanks!
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