Upload page, speed and thumbnail issues

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sylvanworksCLOSED
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has more than 0 Logo downloadsMember has had a File Of The WeekMember has been inducted into the iStockphoto Hall of Fame.
Posted Mon Nov 16, 2009 7:31AM
Are being looked into. Watch here for updates.

(Edited on 2009-11-16 08:19:05 by sylvanworks)
sylvanworksCLOSED
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has more than 0 Logo downloadsMember has had a File Of The WeekMember has been inducted into the iStockphoto Hall of Fame.
Posted Mon Nov 16, 2009 7:39AM
Nothing to update. Just bouncing this above the sea of locks.
friztin
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a contributor and has more than 0 Logo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorMember has had a submission accepted to the Designer SpotlightThis member has lost their last cage match. Consider this the black eye the bully gave you after school by the bike racks.
Posted Mon Nov 16, 2009 8:43AM
(good to have a centralized update-thread, that now covers the whole thing and not only the thunbnails not showing up. I would add "slow sales to the title too though!!!) :P

I guess this is due to some kind of server overload (holiday season to blame).. I hope it gets better soon!! :P
ilbusca
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsExclusiveExclusive iStockphoto VideographerExclusive iStockphoto Audio ArtistMember has had a submission accepted to the Designer Spotlight
Posted Mon Nov 16, 2009 8:56AM
It seems better now.
ingridjoustra
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsMember has had a submission accepted to the Designer SpotlightMember has won a contest
Posted Mon Nov 16, 2009 9:00AM
Yep, still slow but the thumbnails are back...
PictureLake
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsExclusive
Posted Mon Nov 16, 2009 9:08AM

I've still got a thumbnail missing on an image I UL'd last night. Will it be created, or should I re-upload it?


Speed is still slow, too. If that's improved, it must have been really bad earlier.
friztin
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a contributor and has more than 0 Logo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorMember has had a submission accepted to the Designer SpotlightThis member has lost their last cage match. Consider this the black eye the bully gave you after school by the bike racks.
Posted Mon Nov 16, 2009 9:09AM
Posted By ingridjoustra:
Yep, still slow but the thumbnails are back...


"were back", for like 5 min LOL   (still no sales tho :P)
MichaelJay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsThis member has lost their last cage match. Consider this the black eye the bully gave you after school by the bike racks.
Posted Mon Nov 16, 2009 9:27AM
Posted By PictureLake:
I've still got a thumbnail missing on an image I UL'd last night. Will it be created, or should I re-upload it?

No need to take any action right now. In most similar cases in the past, the files were received fine and the thumbnails could be re-created or re-distributed to the web serves without any user action. Sit back, relax and wait for the DevTeam's response.
fstop123
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Mon Nov 16, 2009 11:50AM
WAIT?  I doubt if any iStocker knows the meaning of that word.  This is a truly impatient bunch around here.    Gotta love their passion.
mikemcd
Member is a contributor and has more than 0 Logo downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloads
Posted Mon Nov 16, 2009 3:45PM

Posted By fstop123:
WAIT?  I doubt if any iStocker knows the meaning of that word.  This is a truly impatient bunch around here.  :)  Gotta love their passion.


I think they just worry that buyers won't wait if they need images quickly. They'll just go elsewhere. So when the site become unusable like it was this morning, it ends up costing everyone money, thus the impatience with wanting to know when things will be fixed.
YinYang
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is an InspectorExclusiveMember has had a File Of The WeekAwarded to fabulous photographers with more than 100,000 downloadsMember has won a contest
Posted Mon Nov 16, 2009 4:56PM
No need to worry, it cost istock money too, there are plenty of incentive to ensure a smooth running site for everyone.
fstop123
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Mon Nov 16, 2009 5:04PM
Posted By mikemcd:


Posted By fstop123:
WAIT? I doubt if any iStocker knows the meaning of that word. This is a truly impatient bunch around here. smile Gotta love their passion.



I think they just worry that buyers won't wait if they need images quickly. They'll just go elsewhere. So when the site become unusable like it was this morning, it ends up costing everyone money, thus the impatience with wanting to know when things will be fixed.


I didn't know the site was down, just thought the thumbnails weren't showing.  Guess I best better start paying a little closer attention. 
mikemcd
Member is a contributor and has more than 0 Logo downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloads
Posted Mon Nov 16, 2009 5:40PM

Posted By fstop123:

I didn't know the site was down, just thought the thumbnails weren't showing.  Guess I best better start paying a little closer attention. 


It wasn't totally down, just too slow to do anything with. I couldn't get anything other than the homepage to load.
RobMattingley
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusiveForum Moderator
Posted Fri Nov 20, 2009 1:44PM

I just thought I'd mention that some of my thumbnails (random ones) have just started to go missing from "My Uploads". I am at work using XP and IE 6.0.


ETA: Appears to be working again.  Sorry for bringing this back to the front page!

(Edited on 2009-11-20 14:18:27 by RobMattingley)
johnwoodcock
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has more than 0 Logo downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorMember has had a File Of The WeekAwarded to fabulous photographers with more than 100,000 downloads
Posted Sat Nov 21, 2009 6:41AM
I'm finding the site very slow here in the UK. Not sure if this is just me.
EasyBuy4u
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Sat Nov 21, 2009 6:55AM
Same for me in Canada. I wasn't able to log in to the first time.
gaffera
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Sat Nov 21, 2009 7:05AM
Very slow here in Italy since 1 hour
karenhermann
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Sat Nov 21, 2009 7:50AM

Slow here also in midwest US.  Pages are hanging for quite awhile, but eventually loading. 


Vista 32 and Firefox
fstop123
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Sat Nov 21, 2009 7:51AM
Veeerry slow down here in Texas, too.
fstop123
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Sat Nov 21, 2009 7:51AM
Veeerry slow down here in Texas, too.
This thread has been locked.
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