Posted Thu Oct 25, 2012 1:47PM
ive uploaded 20+ videos on istock ftp, all naming is correct folder_done , files video_HD.mov , they are on FTP for 3 days now and nothing is moving , is this server problem or something else ? thx
Posted Thu Oct 25, 2012 3:55PM
It appears that your folder and file names all have spaces, which are not permitted. Eliminate the spaces and they should be ok.
Posted Wed Dec 5, 2012 12:29AM
Hello. I managed to loose my ftp password. Does anyone know how I can change it or get it back? Thanks.
Posted Wed Dec 5, 2012 3:09AM
If you go to the upload page (for photo/illustration/video etc), you'll see a link at the bottom of the page "Manage your FTP account". That leads to a page where you can reset your password.
Posted Wed Dec 5, 2012 1:35PM
Thank you. That was easy after all.
Posted Wed Dec 19, 2012 5:02PM
Is FTP working I uploaded some on 12/12/12 and they are still there
Posted Tue Dec 25, 2012 6:29AM
also here, few uploaded two days ago, and few yesterday, still on ftp.
Posted Wed Dec 26, 2012 7:48PM
Posted Thu Dec 27, 2012 12:55PM
Posted Fri Dec 28, 2012 1:40AM
Still doesn't work.
Posted Fri Dec 28, 2012 3:23AM
just few days ago, many threads from iStock HQ about new way of communicate, today, after 3/4 days with ftp still broken, no one from HQ telling us what's happening...
Posted Fri Dec 28, 2012 4:10PM
I hope there isn't a time limit for files sitting around on the iStock server before being delete. No change.
Posted Fri Dec 28, 2012 4:39PM
Yeah mine are still sitting since 23rd December
Posted Sat Dec 29, 2012 1:18PM
Posted By LPETTET:
Mine have been processed now! Thanks!
Posted Sun Dec 30, 2012 8:50PM
Posted Sun Jan 27 11:28AM
on 12/28 if fixed myftp file into folder and such, they went thru and I got the text file stating all went thru ok, havent seen any pending videos, thoughts?
Posted Sun Jan 27 1:22PM
Go to the Uploads page. They are probebly sitting in the unfinished uploads section at the bottom waiting for you to add keywords etc!.
Posted Tue Jan 29 4:09PM
Nope, that's what I've been waiting for...
Posted Wed Jan 30 2:15PM
Looks like the processor failed a couple times this past weekend, so these files may be backed up. They should appear in your unfinished uploads within the next day or so.
Posted Sun Feb 3 10:17AM
Mine are there thank you