Posted Thu Oct 25, 2012 1:47PM
ive uploaded 20+ videos on istock ftp, all naming is correct folder_done , files video_HD.mov , they are on FTP for 3 days now and nothing is moving , is this server problem or something else ? thx
Posted Thu Oct 25, 2012 3:55PM
It appears that your folder and file names all have spaces, which are not permitted. Eliminate the spaces and they should be ok.
Posted Wed Dec 5, 2012 12:29AM
Hello. I managed to loose my ftp password. Does anyone know how I can change it or get it back? Thanks.
Posted Wed Dec 5, 2012 3:09AM
If you go to the upload page (for photo/illustration/video etc), you'll see a link at the bottom of the page "Manage your FTP account". That leads to a page where you can reset your password.
Posted Wed Dec 5, 2012 1:35PM
Thank you. That was easy after all.
Posted Wed Dec 19, 2012 5:02PM
Is FTP working I uploaded some on 12/12/12 and they are still there
Posted Tue Dec 25, 2012 6:29AM
also here, few uploaded two days ago, and few yesterday, still on ftp.
Posted Wed Dec 26, 2012 7:48PM
Posted Thu Dec 27, 2012 12:55PM
Posted Fri Dec 28, 2012 1:40AM
Still doesn't work.
Posted Fri Dec 28, 2012 3:23AM
just few days ago, many threads from iStock HQ about new way of communicate, today, after 3/4 days with ftp still broken, no one from HQ telling us what's happening...
Posted Fri Dec 28, 2012 4:10PM
I hope there isn't a time limit for files sitting around on the iStock server before being delete. No change.
Posted Fri Dec 28, 2012 4:39PM
Yeah mine are still sitting since 23rd December
Posted Sat Dec 29, 2012 1:18PM
Posted By LPETTET:
Mine have been processed now! Thanks!
Posted Sun Dec 30, 2012 8:50PM
Posted Sun Jan 27, 2013 11:28AM
on 12/28 if fixed myftp file into folder and such, they went thru and I got the text file stating all went thru ok, havent seen any pending videos, thoughts?
Posted Sun Jan 27, 2013 1:22PM
Go to the Uploads page. They are probebly sitting in the unfinished uploads section at the bottom waiting for you to add keywords etc!.
Posted Tue Jan 29, 2013 4:09PM
Nope, that's what I've been waiting for...
Posted Wed Jan 30, 2013 2:15PM
Looks like the processor failed a couple times this past weekend, so these files may be backed up. They should appear in your unfinished uploads within the next day or so.
Posted Sun Feb 3, 2013 10:17AM
Mine are there thank you