  Posted Thu Oct 25, 2012 1:47PM | ive uploaded 20+ videos on istock ftp, all naming is correct folder_done , files video_HD.mov , they are on FTP for 3 days now and nothing is moving , is this server problem or something else ? thx |
     Posted Thu Oct 25, 2012 3:55PM | It appears that your folder and file names all have spaces, which are not permitted. Eliminate the spaces and they should be ok. |
 Posted Wed Dec 5, 2012 12:29AM | Hello. I managed to loose my ftp password. Does anyone know how I can change it or get it back? Thanks. |
     Posted Wed Dec 5, 2012 3:09AM | If you go to the upload page (for photo/illustration/video etc), you'll see a link at the bottom of the page "Manage your FTP account". That leads to a page where you can reset your password. |
 Posted Wed Dec 5, 2012 1:35PM | Thank you. That was easy after all. |
            Posted Wed Dec 19, 2012 5:02PM | Is FTP working I uploaded some on 12/12/12 and they are still there |
    Posted Tue Dec 25, 2012 6:29AM | also here, few uploaded two days ago, and few yesterday, still on ftp. |
           Posted Wed Dec 26, 2012 7:48PM | Same here |
  Posted Thu Dec 27, 2012 12:55PM | Same Same |
 Posted Fri Dec 28, 2012 1:40AM | Still doesn't work. |
  Posted Fri Dec 28, 2012 3:23AM | just few days ago, many threads from iStock HQ about new way of communicate, today, after 3/4 days with ftp still broken, no one from HQ telling us what's happening... |
  Posted Fri Dec 28, 2012 4:10PM | I hope there isn't a time limit for files sitting around on the iStock server before being delete. No change. |
   Posted Fri Dec 28, 2012 4:39PM | Yeah mine are still sitting since 23rd December  |
           Posted Sat Dec 29, 2012 1:18PM | Posted By LPETTET:
Same here
Mine have been processed now! Thanks!  |
            Posted Sun Dec 30, 2012 8:50PM | Mine processed! |
            Posted Sun Jan 27 11:28AM |
on 12/28 if fixed myftp file into folder and such, they went thru and I got the text file stating all went thru ok, havent seen any pending videos, thoughts?
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   Posted Sun Jan 27 1:22PM | Go to the Uploads page. They are probebly sitting in the unfinished uploads section at the bottom waiting for you to add keywords etc!. |
            Posted Tue Jan 29 4:09PM | Nope, that's what I've been waiting for... |
     Posted Wed Jan 30 2:15PM | Looks like the processor failed a couple times this past weekend, so these files may be backed up. They should appear in your unfinished uploads within the next day or so. |
            Posted Sun Feb 3 10:17AM | Mine are there thank you |