Posted Fri Jun 11, 2010 3:40PM
Welcome to the Critique Request forum. This is the only place on the iStock forums to discuss rejections. This is also the best place to get feedback from your iStock peers who will try to help you with any questions you may have about rejected uploads, release issues, guidance on images you are considering uploading to iStock, critiques of specific approved images, or overall portfolio feeback.
In order to utilize this forum successfully, please take 5 minutes to read through the instructions and guidelines below.
(Edited on 2013-09-24 13:03:51 by donald_gruener)
Posted Thu Mar 14, 2013 12:42PM
What is eligible for critique?
What you can & can't post for critique here
What information to include in your thread
We can best help you if you provide us with some key information.
How to post your full size file online and link to it
Posting a link to a full size file is extremely helpful for critique threads. Here is some extra information if you need assistance with this step.
What to expect in your critique thread
We know that critiques are not always easy to stomach. Read on to know what to expect.
Guidelines & Expectations in the Critique Request Forum
We look forward to assisting you. Please take note of a few rules & protocols to ensure a good experience for all involved.
Some additional insights that may help you further understand your rejections and rejection notices.
The Exceptions: When to post rejection questions in other forums
Discussions about keyword rejections and certain editorial rejections can go in those dedicated forums. Read this for more details.
Your application images were rejected?
You were accepted as a contributor but your application images were rejected? Yes, that happens. Read more here.
Now you understand your rejection...what next? Read on for info about resubmissions and Scout tickets.
(Edited on 2013-09-24 13:08:28 by donald_gruener)
Posted Thu Mar 14, 2013 12:44PM
What is eligible for critique?
The following types of files MAY be brought into this forum for critique:
• Images that iStockphoto has rejected
• Images that you are planning to upload to iStockphoto.
• Images that are part of your contributor application process, either that you are planning to submit or which have been rejected.
• Approved images that you would like feedback on.
• Overall portfolio review & suggestions.
The following types of files are NOT eligible for critique in this forum:
• Images you shot on assignment for a client
• Questions about rejections made by other stock agencies
• Other images unrelated to iStock
While this forum is nominally the "only" place where it's permitted to discuss specific rejections, there are a handful of exceptions: keyword rejections, video rejections, and editorial caption/content rejections should be posted in those specific forums. For more details, see The Exceptions: When to Post Elsewhere below.
(Edited on 2013-09-24 13:00:55 by donald_gruener)
Posted Thu Mar 14, 2013 12:45PM
What to include in your thread
1. Please title your thread in capital letters with the type of content type concerned
(i.e. PHOTO, VECTOR, 3D) followed by a brief description of the image, followed
by the issue. Your thread title should look something like these examples:
-Example 1: PHOTO: Pelican at Sunset: rejected for focus
-Example 2: VECTOR: Clown with Balloons: not suitable as stock rejection
2. In order to help you, it is extremely helpful to see the 100% full size file. It is often difficult to discern rejection issues from the iStock thumb or from a screen-size image. Upload the 100% full size file to a place that people can easily view it without having to log in there. Post a link to this file - do not embed the image in your thread. For extra help with this step, see the post immediately below: How to post your full size file online and link to it.
If you are requesting a critique of a vector image, please output a very large JPEG copy (~3000+ pixels) so that we can see the fine details of the linework.
3. If you have a rejection question, include the exact text of your rejection notice in your post. Please help us thoroughly understand the rejection and do not omit parts of your rejection text.
4. Provide us with as much additional information as you can recall about the creation of the image, post processing work you did, and of course any specific questions you have.
(Edited on 2013-09-24 13:16:24 by donald_gruener)
Posted Thu Mar 14, 2013 12:46PM
How to post your full size file online and link to it
• In order to help you, it is most effective to show us a 100% full size file. In the case of rejection questions, please post the exact file which was viewed by the Inspector. For pre-upload critiques, this process will only be effective if you show us the exact file you are planning to upload to iStock.
• Please upload the 100% full size watermarked file to the web in some way. If you have your own website and/or web server space, that works great. Other options include Dropbox.com, flickr.com, or any other online service that enables you to post a file to the web and that does not automatically downsize image files.
• Whichever route you choose, you will need to be sure that the URL you copy into your critique thread provides direct access to the image file without requiring viewers to navigate through web pages or log in to anything.
• Once your file is uploaded, go to your preferred image host and copy the URL in the address bar. Paste this into your critique thread.
If you are using the WYSIWYG forum settings: There should be a set of icons below the text box you are typing into. Highlight the pasted URL and then click on the little icon on the lower left that looks like a chain link. Be sure to only post the link URL to the image and don't post any actual 100% size images in the forum directly.
If you are using the UBB forum settings: Wrap your URL with the URL /URL tags in square brackets. Please do not use IMG tags in the forum as the large size files will not display correctly.
• For those who are capable, feel free to post a thumbnail of the image in your post using IMG & URL tags, but only if clicking on this links to a 100% full size image. We usually cannot provide reliable feedback without that full size file.
(Edited on 2013-09-24 13:21:39 by donald_gruener)
Posted Thu Mar 14, 2013 12:48PM
What to expect in your critique thread
You may receive a variety of opinions. Be prepared to hear real criticism of your image. Be prepared to be told about flaws in your file that weren't even pointed out in the rejection. Know that it is not personal, and critiques are provided not to discourage you, but in the sincere interest of helping you increase your success here.
The main thrust of this forum is peer-to-peer review. Your fellow contributors generously volunteer their time & expertise to help you. Keeping an open mind to their feedback is crucial - they are most likely speaking from their own painful experience.
Occasionally, you may receive feedback from an Inspector, Admin, or Moderator, but there is no guarantee of reply from staff.
NOTE: As Moderator of the Critique Request forum, I do read every thread here, so there is never a need to sitemail me with a request to read your thread. I frequently provide feedback, but I will not necessarily comment if I feel other contributors have adequately covered the issues.
Posted Thu Mar 14, 2013 12:49PM
Guidelines & Expectations
in the Critique Request Forum
In other words, the rules. When forum rules are disregarded, a Moderator may edit or delete individual posts, lock the thread, or delete the thread.
• Come in with an open mind and a spirit of learning and inquisitiveness. Disagreeing with a rejection is perfectly understandable and a good reason to come in seeking guidance. But please note that we like to maintain an environment that is constructive and instructive. This applies both to those seeking critiques and those providing critiques.
• When asking for your critique, please try to remain detached from your images and view them impartially. Don't take critiques personally. Remember, it is about your image, it's not about you.
• Please create your own thread for your own image. Don't post your image in someone else's thread, even if you feel it's related.
• Please remain polite even if you are frustrated with your rejection or unhappy with the feedback you are receiving in the forum.
• Please do not post examples of other people's work for comparison. This is a strictly-enforced forum-wide rule. Posts linking to other contributors' images will be immediately edited or deleted.
• Please refrain from using the Critique Request forum to debate the validity of iStock's acceptance standards. We understand you may feel that iStock's acceptance standards are excessively stringent, however, acceptance policies have not been established arbitrarily and each serves a very specific purpose. In the realm of legal issues such as copyright, trademark, identifiable/privacy issues, and model releases, please bear in mind that that iStock's legal team has likely spent considerably more time researching and deliberating on these issues than you have. Many of our restrictions are the result of direct contact with property rights holders or actual litigation that has occurred.
• When critiquing another contributor's image, please make sure any comments you post are directly related to the OP's image. In a similar vein, someone else's thread is not the place to post your opinion of iStock's inspection standards, Inspectors, forum rules, or other commentary that is not directly related to the OP's image. If your comment is not directly related to the OP's image, find someplace else to make that comment. Post in the Suggestion Forum or send me a sitemail. Replies that stray from the OP's image may be edited or deleted without warning.
• Please do not try to delete your thread. It won't work: only Admins and Moderators can delete threads. The "Delete" link you see will only delete that specific post within the thread, but the thread itself, and all the responses to it, will remain live and visible, and will still be marked with your username...but with your initial post deleted, it will no longer make any sense. Even if you're feeling a bit embarrassed by the critiques, please resist the temptation to attempt deleting your thread. In a few days, it'll slip down off the first page and be forgotten. Every single contributor here was new at one time, made mistakes, and has had LOTS of rejections. You're in good company.
(Edited on 2013-09-24 13:27:40 by donald_gruener)
Posted Thu Mar 14, 2013 12:51PM
If you have found your way here, the chances are that you have had a rejection that you do not understand or simply wish to understand better. The first thing to do is take a deep breath and realize that rejections are not personal, we all get them.
Please read your rejection notice carefully. Then read it again. Many of the problems that people have stem from misinterpreting the rejection notices, or by focusing on one or two select phrases only. The Inspectors do not have time to offer personal advice on each rejection, so the rejection notices are prewritten, general statements that the Inspectors select as the closest fit to what may be wrong with your upload.
Parts of the notice may mention faults or offer advice that do not apply to your particular image. The text of the rejection notices often includes several possible problems we commonly see, but this doesn't mean your image suffers from all of them. For example, the lighting rejection notice lists a number of things that might cause a lighting rejection but it is not necessarily saying that your image has flat/dull lighting AND blown out highlights AND direct flash AND an incorrect white balance. Use the rejection notice merely as guidance to re-review your image for flaws you may not have perceived initially.
Inspectors do not look for reasons to reject images. On the contrary, it is much faster & easier for us to accept than reject an image. Inspectors are required to reject images on certain grounds, and are expected to accept/reject within the well-defined guidelines established by the top end of the content team. Inspectors are accountable for what they accept and reject, and their work is regularly reviewed by higher level Admins. Inspectors are human and mistakes are made, and when mistakes do happen we are more than happy to correct them. But in all cases, please bear in mind that the Inspector who rejected your image was trying their best to apply the acceptance standards they are required to follow.
Posted Thu Mar 14, 2013 12:53PM
The Exceptions: When to post rejection questions elsewhere
If you post a rejection question just about anywhere else in the forums, you will quickly get directed here to Critique Request as the only forum where such discussions are permitted. There are however a handful of exceptions:
• Keyword rejection (regardless of media): Please post in the Keywords forum.
• Editorial photo caption/date/content rejection: If your rejection concerns the caption, date discrepancies, or allowable content, please post in the Editorial forum. If your editorial image was rejected for quality issues such as lighting, focus, artifacts, etc., please post here in Critique Request.
• Video critiques: Please post in the iStockvideo forum.
(Edited on 2013-09-24 13:30:42 by donald_gruener)
Posted Thu Mar 14, 2013 12:56PM
Your application images were rejected?
Are you a newly accepted contributor? Congratulations & welcome to iStock!
Did your accepted application images get rejected upon submission to the collection? This is not an inconsistency: it is completely normal and a very common occurrence. Application images are used to determine your potential as a contributor, and are not inspected with the same technical and legal rigor as images submitted to the collection. That said, don't hesitate to create a thread for your rejected image if you would like more explanation as to why it didn't make the cut.
Posted Thu Mar 14, 2013 12:57PM
Hopefully, your critique thread will have enabled you to better understand why your image was rejected. But what happens next? That depends. If your rejection was marked as Can Resubmit, you can re-edit your file using your newly acquired knowledge. If your rejection was marked Cannot Resubmit, please chalk it up as a learning experience, and apply any insights you've gained here as you approach shooting new photos. If after receiving explanation here you are still in disagreement with the rejection, you can file a Scout ticket for further review by a senior content Admin. Read on for more details about each of these channels:
• Resubmission: When resubmitting a rejected image you have fixed, you MUST use the RESUBMIT link which you will find on your My Uploads > Rejected Files page. Only those images which say Can Resubmit may be resubmitted. Please do not re-upload files which have been marked as Cannot Resubmit. We have marked it as such for a reason. If you feel your image should be resubmittable, you can file a Scout ticket and make your case.
• Scout: To initiate a Scout ticket:
-Hover over the Help menu above, and choose "Contact Us"
-Select the Scout option, then click the Create A Support Ticket button
-Fill out the form with the pertinent information and be sure to include the file number. Be sure to provide as much clarity as possible in your comments, so Scout understands why you feel the image needs a second look.
A few other things to keep in mind when writing your Scout request:
-There is no need to refer to other images that in the collection - they are irrelevant to your rejection. It's possible they were accepted when standards were different, were accepted in error, or other circumstances may apply.
-What you've had accepted at other stock agencies is irrelevant to your rejection here. Images must meet iStock's standards in order to be accepted here.
-Politeness and rational statements will get you much further than anger, abuse, and hyperbole.
-Patience is helpful. Scout reviews can take from days to months depending on the issues which need to be researched, so a little patience is necessary. All tickets do get answered.
(Edited on 2013-03-14 13:26:28 by donald_gruener)