Deactivated Files

Displaying 1 to 3 of 3 matches.
Si-Gal
Member is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusive iStockphoto Illustrator
Posted Fri May 4, 2012 8:40AM

Hi there, I am wondering if anyone knows why a file would still appears in my portoflio even though I deactivated it. I hit "Deactivate" on an old file about 2 days ago but the image still appears on my portfolio (the only difference is that when I click on it, I now get a message that it is no longer available for download). Does anyone know if deactivated files are ever removed, and if so how long does it take?


Thanks
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsMember is an adminExclusiveMember has won a contestForum Moderator
Posted Fri May 4, 2012 8:43AM
Once the site index has run, it should vanish from search results and portfolio. Indexing normally runs once a day on weekdays, but there have been a few server issues in the past few days which may have hindered it. I'm sure it will vanish soon.
Si-Gal
Member is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusive iStockphoto Illustrator
Posted Fri May 4, 2012 8:52AM
Thanks for the quick response!

(Edited on 2012-05-04 09:08:48 by kelvinjay)
This thread has been locked.
Displaying 1 to 3 of 3 matches.
Not a member?Join
Cart (0)