E-Bay seller wants transaction cancelled

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TexPhoto
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Posted Sun Jul 22, 2012 9:39PM

I just purchased a very nice telescope for my son on eBay. Note this will also make a fun lens for dad. (2500mm f10.5)... New, this telescope would cost $3,000.  It's 10 years old, missing a few accesories, and I paid the buy it now price of $850.  Before buying we agreed to shipping at $97 (he weighed it etc.). 


The seller just called me, emailed me photos of the telescope in package, and then gave me some useful advise about set-up etc.  Very nice.  Then he asked if we could cancel the transaction, so he could avoid the ebay fees (which he said would be about $100.)  Um no, said I, I would have no guarantee of getting my item.  Some discussion followed...


OK, 2nd question, well, can I pay him an extra $50 for the shipping supplies he forgot to factor in.  (and shipping turned out to be $106)  Me: again no.  We agreed to one total price, one deal, now you want to renogotiate.  He is upset, but not yelling.


I explain that could ask for similar things.  Refund my money, mail it to me, and I'll pay when I get it. (he does not like that option)  Give me $100 back to pay for the missing assesories.  (again, does not like)  We finish the phone call with "he is not happy."


Ebay fees do seem high, but, eBay has 2X refunded my money when a purchase never arrived.  Anyway, now not sure if i will get me scope.  Will I get it in good condition, etc....   Am I not cool?  (He told me I was not cool)
Willowpix
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Posted Sun Jul 22, 2012 10:19PM
He was not cool IMO. Clearly. You're doing fine.
Beano5
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Posted Sun Jul 22, 2012 11:34PM
Tell him he needs to read the terms and conditions of ebay selling before he whines about final value fees.  I wouldn't trust him, sounds like a rort.  What was his feedback like?
Whiteway
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Posted Mon Jul 23, 2012 1:40AM
Is he an eBay regular, Tex? I think eBay takes 10%, and that's a part of honest dealing on (and with) eBay.
lostinbids
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Posted Mon Jul 23, 2012 2:06AM
99% of the time ebay is great.  That other 1% is a major PITA.  I hope you can get this sorted out and the guy understands that ebay rules are there to make it fair for the buyer and the seller.  Let's hope you aren't paying with paypal or he'll be complaining about those fees too
secablue
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Posted Mon Jul 23, 2012 3:27AM

If you get any further issues with the seller, simply tell him that EBAY makes the rules of 'engagement' as such, and not you... the rules are put in place by EBAY to protect both the buyer AND seller.   If he has sold on Ebay before, then he must be aware of the selling conditions and adhere to them without complaint.   You are just buying by the book and if he has any further issues in completing the original transaction, to contact EBay himself... as I am positive EBay would be more than happy to hear from him telling them that he is trying to settle the transaction outside Ebay, and will take action against him accordingly.


 
Difydave
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Posted Mon Jul 23, 2012 5:07AM

The guy's got a cheek! As already said he must know the t & c and the rules there. Just stick to the rules yourself as you have, and report him to eBay if you have any problems.  Good luck with it!
TexPhoto
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Posted Mon Jul 23, 2012 4:41PM
/
/Thanks all.  No More calls emails from the seller, but nothing to tell me he has shipped.  Ah well, it's just a waiting game.  I am not worried as eBay has come through in the past for me.  I even had a craigslist transaction go bad one time, and Paypal refunded my money.


I have been smart enough not to tell my son about the telescope, so if there is a problem, I won't have tears on top of the frustration.


Another funny thing he said was that we did not need the eBay "insurance" now because the Post office would insure the transaction.  I explained to him that Postal Insurance was not the same thing, and I was not retarded.


Also, in the photo he sent of the telescope all packed up, the box is a recycled igloo cooler box, so I'm not sure where the $50 in packing material went...  smile Maybe he was paying by the foam peanut. 


 


Update: I have received an email from the seller telling me he was really sorry about the phone call, and assuring me the scope is on the way.  BTW, I have not worried about being cool in a while.  Though i still avoid socks with my sandals.

(Edited on 2012-07-24 18:53:13 by TexPhoto)
Lobo
Posted Wed Jul 25, 2012 7:56AM
You will never really be cool until you can rock socks in sandals. It's the boss level of cool.
RyersonClark
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Posted Wed Jul 25, 2012 7:59AM
Nobody can rock socks in sandals, just not possible
Lobo
Posted Wed Jul 25, 2012 8:10AM

Posted By RyersonClark:
Nobody can rock socks in sandals, just not possible :)

Sounds like a challenge to me.
DRabPics
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Posted Wed Jul 25, 2012 11:29AM
Socks with sandals although not stylish, is truly comfortable. Just say'n.
RyersonClark
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Posted Wed Jul 25, 2012 12:01PM
If they were "fish net", it just might work.
Willowpix
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Posted Wed Jul 25, 2012 6:18PM
With, or without the fish?
TexPhoto
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Posted Thu Jul 26, 2012 9:02PM
I am getting 2 emails a day from the guy now giving me advise on how to set up the telescope, accessories to buy, some of his life history... 

Jesus, 2 posts from Lobo and I am not locked.

On a similar note, I walk to work almost every day, in a suit and tie.  I have a pair of all black tennis shoes I wear for the walk, changing into black dress shoes in the office.  Well, I usually remember to change them anyway...

Jesus, did I mention the 2 posts from Lobo?

(Edited on 2012-07-26 23:43:12 by TexPhoto)
Whiteway
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Posted Thu Jul 26, 2012 11:58PM
Sounds as if the seller decided at the last minute that he did not want to sell, Tex. Glad it's sorted.
mtngigi
Posted Sat Jul 28, 2012 9:36PM
Posted By TexPhoto:

I just purchased a very nice telescope for my son on eBay. Note this will also make a fun lens for dad. (2500mm f10.5)... New, this telescope would cost $3,000.  It's 10 years old, missing a few accesories, and I paid the buy it now price of $850.  Before buying we agreed to shipping at $97 (he weighed it etc.). 


The seller just called me, emailed me photos of the telescope in package, and then gave me some useful advise about set-up etc.  Very nice.  Then he asked if we could cancel the transaction, so he could avoid the ebay fees (which he said would be about $100.)  Um no, said I, I would have no guarantee of getting my item.  Some discussion followed...


OK, 2nd question, well, can I pay him an extra $50 for the shipping supplies he forgot to factor in.  (and shipping turned out to be $106)  Me: again no.  We agreed to one total price, one deal, now you want to renogotiate.  He is upset, but not yelling.


I explain that could ask for similar things.  Refund my money, mail it to me, and I'll pay when I get it. (he does not like that option)  Give me $100 back to pay for the missing assesories.  (again, does not like)  We finish the phone call with "he is not happy."


Ebay fees do seem high, but, eBay has 2X refunded my money when a purchase never arrived.  Anyway, now not sure if i will get me scope.  Will I get it in good condition, etc....   Am I not cool?  (He told me I was not cool)


The thing I'm most curious about is how the seller called you?? I buy and sell on ebay, and I've never had a seller call me, nor would I dream of calling buyers and bugging them as this seller has.


The final shipping fee is just that ... final. Sellers cannot charge you any more than what is stated at the end of the auction.


Re Lobo's replies ... you have arrived.
This thread has been locked.
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