Front Page Blog: A New Way to Pay on iStockphoto

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AzmanL
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Thu Sep 6, 2012 6:29AM

My balance also changed three times and I can see only one download.


So, I guess it was just yesterday's problem?
Videologia
Member is a contributor and has less than 250 Photo downloadsMember is a Silver contributor and has 1,250 - 4,999 Video downloadsExclusive iStockphoto VideographerMember has had a File Of The Week
Posted Thu Sep 6, 2012 7:06AM
Today 1 more invisible DL
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Bronze contributor and has 250 - 2,499 Flash downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Flash ArtistExclusive iStockphoto VideographerMember has had a File Of The Week
Posted Thu Sep 6, 2012 7:20AM
I am not able to checkout. When I try to move from the cart to checkout, it tells me my cart is empty. Or if I am trying to pay at checkout, it then tells me my cart is empty.

Also, the process to get there is painfully slow. Searching, image details, view cart...

Finally got through to a 503 page. When I tried to reload, I got "Thank you for using iStockphoto. Unfortunately, we are unable to process your transaction at this time."

(Edited on 2012-09-06 07:24:14 by sjlocke)
guenterguni
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusiveMember has had a File Of The Week.
Posted Thu Sep 6, 2012 7:41AM
I had the same message when I was trying to buy via the Cart ... it seems the whole new system is not working properly ... and so we are loosing again sales...


Posted By sjlocke:


Finally got through to a 503 page. When I tried to reload, I got "Thank you for using iStockphoto. Unfortunately, we are unable to process your transaction at this time."

(Edited on 2012-09-06 07:24:14 by sjlocke)
Rinchumrus
Member is a contributor and has less than 250 Photo downloads
Posted Thu Sep 6, 2012 1:23PM
I think that very easy
wsfurlan
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Fri Sep 7, 2012 2:47PM
/
/The button "add to lightbox" below the image was changed for ""find similar files".


I think for contributors, the previous button was better..




 
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Bronze contributor and has 250 - 2,499 Flash downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Flash ArtistExclusive iStockphoto VideographerMember has had a File Of The Week
Posted Fri Sep 7, 2012 2:53PM

Posted By wsfurlan:
The button "add to lightbox" below the image was changed for ""find similar files".

I think for contributors, the previous button was better..


Again, http://www.istockphoto.com/forum_messages.php?threadid=346495&page=1
silkenphotography
Member is a contributor and has less than 250 Photo downloads
Posted Sun Sep 16, 2012 5:40PM
I have an invisible download too, happened late last week.  Balance jumped up, can't see why!
attpac
Posted Wed Sep 19, 2012 4:00PM
As a long-time istock customer and a graphic designer who regularly purchases images for projects that I bill to my clients, I can't thank you enough for FINALLY shifting to a shopping-cart-based system with real dollar prices! You've made my job SOOOO much easier! Thank you!
etse1112
Member is a Bronze contributor and has 250 - 2,499 Photo downloads
Posted Thu Sep 20, 2012 4:20PM
It is quite a stupid action to change the credit to actual money!! It will reduce the buyers' desire as they see the actual price is quite high, instead of seeing just a credit!!
MeliaMuse
Member is a contributor and has less than 250 Photo downloads
Posted Fri Sep 28, 2012 6:01AM
My views haven't increased at all since the new update... Also, my money has increased and nothing is showing bought or even viewed. ? Anyone else having this problem?
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Fri Sep 28, 2012 7:43AM
Posted By MeliaMuse:
My views haven't increased at all since the new update... Also, my money has increased and nothing is showing bought or even viewed. ? Anyone else having this problem?

Have you read this thread HQ Update - September 14, 2012
MikkoSuhonen
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Fri Sep 28, 2012 12:11PM
Is it possible to pay with Visa electron?
JoeGough
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloads
Posted Fri Sep 28, 2012 3:35PM
Posted By MeliaMuse:
Also, my money has increased and nothing is showing bought or even viewed. ? Anyone else having this problem?

Have you checked your PP sales for August? They've been coming through again over the last 24 hours or so.
dcdp
Member is a Silver contributor and has 2,500 - 9,999 Photo downloads
Posted Mon Oct 1, 2012 11:48PM
On the last two days, I have had CC Individual sales that were paid three days after they have occurred. So yesterday I was paid a royalty for a sale which occured on the 27th and today (about 20 minutes ago) I was paid for a sale that occurred on the 28th. It's hard enough tracking sales as it is but now they're being paid three days after they occur? What is going on?
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