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Let me get this straight

Displaying 1 to 7 of 7 matches.
stacey_newman
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloads
Posted Wed Oct 3, 2012 4:01PM

I've decided to opt in some files to the PP. Why after holding out for so long? Because I realized over the last few months that holding out on the PP out of principle has really only resulted in me missing out on PP sales. I have a large port, and lots of older files that may do well on the PP. and frankly I'm less concerned about what's better in the longrun on iStock, because TPTB are doing a pretty good job of making changes that hurt contributors in the long run anyways.


so, having said that, I have checked the opt-in box. now I have been told by support that unless I want to opt everything including files younger than 18months, which I do not wish to do, that I must go and add every single file individually to the PP.


really? there's no switch for files older than 18 months? brutal. come on, just how many hoops are contributors expected to jump through just to sell our work? I thought I was doing iStock a favour by opting in. ugh.
cobalt
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloads
Posted Wed Oct 3, 2012 4:20PM

Oh, the irony. You are opting them in, I just took them out.


But I agree, a simple "opt in all files older than 18 months" would have been really useful.
Clearphoto
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Sun Oct 21, 2012 10:29PM
I hope they don't fix it...the more upgrades the worse the site gets!!!
dcdp
Member is a Silver contributor and has 2,500 - 9,999 Photo downloads
Posted Mon Oct 22, 2012 2:54AM

Despite what it says, if you select "All in" it only sends files older than 18 months, not all files. If you want to send any newer than 18 months you have to manually select them.


I went to check mine and I had been opted out of the PP "automagically" for the 4th time since February. The thing is Stacey, you can opt yourself in to the PP if you like, but your files may or may not even get to ThinkStock etc. The system they use to get them there is about as reliable as the one going to Getty. I think they pile the pictures up on the back of a digital rodeo bull and any that manage to last 7 seconds get transferred. Like everything else around here it is hopelessly unreliable and is given little to no attention by anyone at HQ. The tools provided to contributors are hopeless as well.
LeeAnnWhite
Member is a contributor and has less than 250 Photo downloads
Posted Tue Oct 23, 2012 5:10AM
As a new contributor and a non-exclusive I don't have a choice nor do I have a way to select individual files to move them over.  Meanwhile, the automatic system is yet another thing that is broken on iStock.  Files are no longer being moved automatically (with any regularity) and sales from the partner sites have also completely dried up.  Zero.  Nada.  Zip.  Another poor joke from iStock.
sonny2962
Member is a Bronze contributor and has 250 - 2,499 Photo downloads
Posted Wed Oct 24, 2012 12:53AM

As a site dependant on technology - iStock has become hoplelessly inadequate. Simple things like this that could be so right are so wrong. I have read that iStock is at the cutting edge, but it is the contributors who are bleeding!


Too often contributors are expected to do, what the site developers are supposed to have done and have been paid to do. One day it will bleed too far.
LeoRossi
Member is a contributor and has less than 250 Photo downloads
Posted Fri Nov 30, 2012 11:36AM
I agree wiith the criticism. Nothing seems to be working as it should, especially the PP thing. First we had fake sales, now randomly missing files. Have got in touch and the reply is that they cannot address these problems on an account by account basis. About 30 of my files are missing from the PP and it is not being fixed.
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