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HQ Update - October 11, 2012

Displaying 61 to 80 of 591 matches.
GavinD
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Fri Oct 12, 2012 5:27AM
For Yuri to report a 20% drop (even if we don't know whether this is DLs or $) shows how sales are down across the site. The sheer number of DLs he has results in a figure not skewed by the ebb and flow that affects small-scale contributors. It is pointless trying to look on the bright side here. The single positive is that 'Add to Lightbox' has been fixed. Wow.
threeseven
Member is a Bronze contributor and has 250 - 2,499 Photo downloads
Posted Fri Oct 12, 2012 5:35AM
Posted By fotoVoyager:


Posted By threeseven:

What I'd like:

People to stop assuming that all contributors had a terrible September, just because those who did were highly motivated to post about it, and use this as a 'fact' that all iStock performance was poor and therefore they are lying to us.

People who feel aggrieved by their recent revenue to stop talking about 'sales'. Talk to me about 'revenue' and 'downloads' as the two may not correlate. Same downloads but lower revenue means something.I'm hungry for facts not speculation.

I'd like to stop hearing unsubstantiated conspiracy theories. There's enough woe to be had without the fantasy element. If iStock really wanted to deliberatley sabotage the top commison-band sellers it would be easier to just alter the commission rate or RC threshold.

And I'd like a puppy for Christmas




You're right - I'm sorry I upset you with my catastrophic sales crash woes and looming loss of the family home backed up with figures in the monthly sales thread over the past couple of years when your data from 69 images and 200 sales so comprehensively proves me wrong.

Please accept my humble apologies.


I did not say that there was no problem with sales. I did say there was a problem with some people sharing rational and useful information. It is important for me to understand the implications of these issues - without obfuscation by unsubstantiated opinions - whether I am a high or low seller.


Thank you for reminding me that as a low seller I have no right to an opinion, or a desire to get to the truth of the matter.
pheonix3d
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Fri Oct 12, 2012 5:42AM

Hi,


Have same problem very bad bad week of october ,dont understand what happen is there any changement in IS that make us look like no exclusive contributor ?


Best regards


 
OktalStudio
Member is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusive iStockphoto Illustrator
Posted Fri Oct 12, 2012 5:42AM
Posted By anchev:
1. The 100-200 or even 1000 people who write actively in this forums and/or in monthly sales threads are less than 1% from the total contributors. This means their stats don't really show anything but frustration (which is understandable in current situation)

2. People are mostly inclined to complain and would rather come to report a bad month than a good one. Normally people who make a lot of money don't spend their time in the forums and don't even think about sharing their financial progress.

3. People sometimes lie (this applies to everyone)

 

If (1) and (2) would mean so much, then we would be seeing complaints-filled threads EVERY month.
threeseven
Member is a Bronze contributor and has 250 - 2,499 Photo downloads
Posted Fri Oct 12, 2012 5:45AM
Posted By sjlocke:


Posted By threeseven:
People to stop assuming that all contributors had a terrible September, just because those who did were highly motivated to post about it, and use this as a 'fact' that all iStock performance was poor and therefore they are lying to us.



You likely have around 300 downloads, which means a good month for you could be an increase of 2-3 downloads over previous. The people who are reporting bad-nominal months have much larger portfolios and greater download history and are better in position to call out trends.

Absolutely, Sean, that is why I have not offered any opinion based on my experience, as the sample size is way too low to be of any significance. I have been reading the posts with great interest because it is important to a contributor of any portfolio size or experience to understand what is going on. It's just meant sifting through imprecise and inflammatory to get the picture.
abzee
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Fri Oct 12, 2012 5:45AM
Posted By anchev:

2. People are mostly inclined to complain and would rather come to report a bad month than a good one. Normally people who make a lot of money don't spend their time in the forums and don't even think about sharing their financial progress.



There was a time when the forums were full of wooyays and positive sales reports from contributors of every type of portfolio, large or small old or new. The upbeat nature of these forums was a source for derision elsewhere.
anchev
Member is a Silver contributor and has 2,500 - 9,999 Photo downloads
Posted Fri Oct 12, 2012 5:46AM
Posted By GavinD:
For Yuri to report a 20% drop (even if we don't know whether this is DLs or $) shows how sales are down across the site. The sheer number of DLs he has results in a figure not skewed by the ebb and flow that affects small-scale contributors. It is pointless trying to look on the bright side here. The single positive is that 'Add to Lightbox' has been fixed. Wow.



I am not saying "look on the bright side". I am just telling there are much more contributors than the ones in the forum and no one of us can make any global conclusions without data. That's all. And that's the sad part because nobody can plan any future with HQ keeping us "informed" the way they do.

So I don't really care if anyone is 20% or 200% down or up. All I care is the site to be fixed asap so it can sell normally. They don't even mention the never stopping monthly bug-threads, the problems with Getty mirroring while we are staying at cut royalties meanwhile etc. - things which are much important to us than if they are working or not. I really wonder why they continue to give us the "we are working" thing. This really means nothing. We all need it done, not "under construction".

(Edited on 2012-10-12 05:47:25 by anchev)
PeskyMonkey
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Fri Oct 12, 2012 6:14AM
A meagningless update.

Stating September's performance matched iStock's expectations is just gloss and spin in my opinion - there is no hard data for us to go on there. What exactly were iStock's 'expectations'? Did you improve on August's sales or have better sales than September 2011? If so by how much? These are the sorts of figures I would like to see reported so I can then actually compare my individual sales relative to this. 

And to say there were 2 less 'working' days in September 2012 compared to last year is one of the lamest excuses I've heard in a long time. This equates to a less than 10% drop but there were still 30 days in September. So if you wanted to make reasonable projections based on this alone we might be able to live with a 5% or so dip. But my sales, and many many others, have dropped in the realm of 30%+. And this doesn't even account for the fact that many of us have added significantly to our portfolios and iStock was supposed to have attracted new customers with the introduction of individual cash sales! Surely we should all be seeing significant growth. That's a big difference from 'matching unkown expectations'. 

And thanks for answering much needed questions relating to why the ASA was changed without the required notice and providing a clear definition to the term 'net amount'.

And how about providing firm ETA's for the fixing of the zoom function and finally fixing all the other annoying bugs and providing clear and consistent statistics for our sales (including detailing the amount of RCs earned for each download).

And how about addressing the long-term issue of the mirroring of our VETTA/AGENCY/E+ files at Getty. It's been TWO years now since this was first promised and yet there are still no-end of delays preventing our work from moving over.

Despite all the hot air being blown at us about how everything in the world of iStock is just fine at the end of the day I will be basing future upload decisions on my individual sales statistics and the experience I have using this site. And right now I'm seeing a very different picture from the one being painted by HQ - there is absolutely no incentive to continue investing heavily in new shoots for this place. 

(Edited on 2012-10-12 06:46:44 by PeskyMonkey)
ericsphotography
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Fri Oct 12, 2012 6:29AM
Unfortunately we will NEVER read a different update than the one published yesterday. Don't forget that Istock is a multimillion dollar company, still private but who knows what future may bring. Buying, aquisition, changing hands - all these play a very significant role in the tone of any announcement we will read on this site. It is sad but we are still very small players in this game, all of us.
pheonix3d
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Fri Oct 12, 2012 6:50AM

if You know that september was bad why you continue to change system who work to other one who is bad , if you know that new payment system is bad dont add it , because you havent add new contributors it look like you are losing more than winning , the man who gived this idea need to quit istockphoto and apologize , because he is killing us .


sorry but its the first time i seen update in istockphoto give bad ersult , before every new idea give to us more money and we accepted the RC also i know that the last one was better from me but if its good to IS to grow ok i accepted it , but when you see that your balance is very bad and dont move for 5 days it not.


we need you i you need us dont kill us with no good idea because if we lose u lose too.
mightyisland
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Fri Oct 12, 2012 7:07AM

My guess is that they sold loads more files by non-exclusives and newbies, thus making more profit on each sale.


I can easily track my performance by looking at my balance and it's going nowhere fast.


I've been a member here for over a decade, contributed over 3500 files and made IS a shed load of cash, this is the thanks i get - trying to force me out of exclusivity to make more off me.


Is 'overall expectations' based on the number of files sold or the money made from those files?
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Fri Oct 12, 2012 7:15AM

Another way to look at their comment, "iStock's performance in the month of September matched our overall expectations."


Is that they have not paid the back royalties to contributors or raised their percentages, so on HQ's books it does look like they matched their expectations.


If they paid out those back royalties and higher percentages maybe they would not be signing this tune.
beklaus
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Fri Oct 12, 2012 7:15AM
I wonder if the response to this update has "met expectations". Sadly, I wouldn't be surprised if it has and they're ok with that.
boblin
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Fri Oct 12, 2012 7:30AM

Dear iStock,


We're sorry to inform you we can't accept your recent HQ Update for the reason listed below:


Over Filtering


When this problem has been resolved, please feel free to resubmit your explanation for what has happened over the last five weeks.


 


 
2ndLookGraphics
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Fri Oct 12, 2012 7:41AM
Posted By anchev:
Although I feel for the people who had a bad September I would like to note that HQ may be right because:

1. The 100-200 or even 1000 people who write actively in this forums and/or in monthly sales threads are less than 1% from the total contributors. This means their stats don't really show anything but frustration (which is understandable in current situation)

2. People are mostly inclined to complain and would rather come to report a bad month than a good one. Normally people who make a lot of money don't spend their time in the forums and don't even think about sharing their financial progress.

3. People sometimes lie (this applies to everyone)


Of course, I am not taking anyone's side and not discussing my own September. Just sharing another viewpoint. And I really hope for better - for everyone of us.

(Edited on 2012-10-12 04:54:24 by anchev)


The Forum used to have much more participation and a much more diversified subject listing. Then, about 6 months prior to eliminating contrubutors ability to call in to iStock Contributor relations, any forum post that asked uncomfortable questions, or noted obvious issues or were either locked or deleted (as this may be). They even shortened the forum pages to about 1/3 of previous length so people would not notice that so few even bothered to try this form of communication any more.


It is really unfortunate that this has happened since the forums used to be a great "community building" resource. I found a lot of help as a newb and issues were discussed with reasonable suggestions being offered.


So if you think there are only a small percentage of contributors that post in the forums, you are right, but not because they are not concerned it is just because our responses have been marginalized to the degree that we think "why bother." At this point basically only the contributor news and the monthly sales threads allow for negative feedback and then only to a degree. On the other hand feel free to start a post about how great the inspectors are.
KenWiedemann
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Fri Oct 12, 2012 7:47AM
Based on September sales i think our customers must be going elsewhere. Reasons- prices, loupe, compitition etc. etc. They are not buying, they are not even looking. Of the 133 files I have had accepted since September 1, 97 have had 0 views. Something seems to be amiss here.
alanphillips
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Fri Oct 12, 2012 7:48AM

September Performance


From the OP "We are looking into the underlying numbers to see what other factors may be at play in the September results."


What does this mean?

Does it mean that they acknowledge that sales in September were bad but they don't know why and are looking into it?
4FR
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Fri Oct 12, 2012 7:59AM

Lets start out with a CLEAR Communication.


Could someone simply list all the open Questions and istock just replies with straight honest Answers.


Is that really so difficult?


All this conspiracy BS is just a waste of time. Lets work together!
amriphoto
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Fri Oct 12, 2012 8:09AM
I wonder what the "official" reasons for october being down will be. Perhaps: "four weekends in a month don't make buyers happy"? Mine too is on the way to a clear WMY.
anchev
Member is a Silver contributor and has 2,500 - 9,999 Photo downloads
Posted Fri Oct 12, 2012 8:15AM
Posted By 4FR:

Lets start out with a CLEAR Communication.


Could someone simply list all the open Questions and istock just replies with straight honest Answers.


Is that really so difficult?


All this conspiracy BS is just a waste of time. Lets work together!

Good idea. Do you have a starter list? I think you can make one.
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