Change to ASA

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Whiteway
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Sat Nov 17, 2012 1:49AM
Posted By Leontura:
Posted By Leontura:
Posted By mikedabell:
Does anyone know what % of Istock sales are not in $ ?

Alexa isn't accurate but they put the number of american visitors at 26 percent. By my calculation (based on photomorphics underpaid sale and George Clerk's information) Istock should have paid around 15 percent more for overseas sales since 2008.

But this hasnt been confirmed (or denied) by istock. I hope they will correct my numbers if Im wrong.

It's amazing that I could post this and not receive any official reply.

Not really. If you are looking for an official reply then address your question to an official source.

It can't benefit iStock to respond to every passing speculation.
karenhermannCLOSED
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Sat Nov 17, 2012 8:37AM
Posted By Leontura:

Posted By Leontura:


Posted By mikedabell:
Does anyone know what % of Istock sales are not in $ ?


Alexa isn't accurate but they put the number of american visitors at 26 percent. By my calculation (based on photomorphics underpaid sale and George Clerk's information) Istock should have paid around 15 percent more for overseas sales since 2008.

But this hasnt been confirmed (or denied) by istock. I hope they will correct my numbers if Im wrong.


It's amazing that I could post this and not receive any official reply.

I'm amazed that you are amazed by this.  "Official responses" to a lot of questions are rare for the last months.  This particular issue about the change in ASA without notification to the contributors, and effect on calculation of royalties, has been questioned and brought up for quite awhile now.  If we didn't get an answer by now, we aren't going to get one.  
Leontura
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Silver contributor and has 2,500 - 9,999 Flash downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Flash ArtistExclusive iStockphoto VideographerExclusive iStockphoto Audio ArtistMember has had a File Of The WeekAwarded to fabulous photographers with more than 100,000 downloads
Posted Sat Nov 17, 2012 10:53PM
Posted By Whiteway:

Posted By Leontura:
Posted By Leontura:
Posted By mikedabell:
Does anyone know what % of Istock sales are not in $ ?

Alexa isn't accurate but they put the number of american visitors at 26 percent. By my calculation (based on photomorphics underpaid sale and George Clerk's information) Istock should have paid around 15 percent more for overseas sales since 2008.

But this hasnt been confirmed (or denied) by istock. I hope they will correct my numbers if Im wrong.

It's amazing that I could post this and not receive any official reply.

Not really. If you are looking for an official reply then address your question to an official source.

It can't benefit iStock to respond to every passing speculation.


Actually communicating with and addressing the concerns of contributors and customers is exactly what this forum is for. That's why the ASA change was announced here and why they left the thread open for comments. And it benefits them to reply because companies generally like to confirm they're not breaking the law when asked. They also like to confirm that they don't owe people money when asked. And why not do it here, where we can all read it, one of the places it was announced?


One can only be surprised that people expect to read answers here if they don't expect the forums to be working properly, as they were designed to, as a way for istock to communicate and explain their policies. My questions is simple and I think it's reasonable for me to expect an answer, and I think the forum is a reasonable place to ask.


If the ASA was changed in 2012 from "total" to "net", but we were paid "net" since 2008, does istock owe us money?
OliverChilds
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Sat Nov 17, 2012 11:19PM
There has been no announcement of any change to the ASA here or anywhere else as far as I know, the change was spottted by a contributor.
Whiteway
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Sun Nov 18, 2012 1:23AM
Posted By Leontura:
Actually communicating with and addressing the concerns of contributors and customers is exactly what this forum is for.

You are clearly not alone in believing that. However, these are public forums meant for public discussions, easily accessible via Internet search, and they are seldom used as channels for official communication. And certainly much less now than they used to be.

iStock has no obligation to answer here. Trying to insist that they do is like a dog barking at a tree. If you want official, go official - write to someone at iStock who might know the answer to your question.
Vaara
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Sun Nov 18, 2012 3:14PM

I think it would be really stupid from iStock to admit anything, which could potentially lose them millions of dollars. After all they are in the business for making money, not for charity. There's could well be grounds for suing them for the lost money, but the crowdsourcing model makes a class action suit conveniently unlikely. Maybe some of the biggest contributors can reach individual settlements behind closed doors to keep them happy.


Quite a cynical view, I suppose...:/ But recently we haven't been given much to justify any other kind of view.
georgeclerk
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio ArtistMember has won a contestMember has had a File Of The Week.
Posted Sun Dec 9, 2012 2:55AM
Posted By georgeclerk:
We've been asking about this since 7th September - some communication is needed.

Today, paying with cash, an XXXL Agency file costs $400.00 USD, or £286.50 GBP if buying in the UK.

Using the current Citibank rate, £286.50 is worth $459.26, yet apparently in this case we're getting paid a percentage of $400.00, not a percentage of $459.26 (the amount paid by the customer).  The worst currency exchange deal in the world wouldn't cost $59.26 on that transaction, yet as far as we know that is what iStock is taking in addition to their commission.

We've been told that information on this will be provided in the forums.  What is going on here, please.


The change of heart regarding site communications sounds good.  

For me, one test that a more open and engaged communication policy needs to pass is to answer inconvenient quesions like this one.  Will they continue to be igonored, or just kicked down the road with obfuscation and broken "we'll get back to you" promises?  Is this latest 'improving our communications' just going to mean more of the same?

Or will simple and straightforward questions actually be met with answers?

Here's the quoted text, updated with current figures.

Today, paying with cash, an XXXL Agency file costs $300.00 USD, or £215.25 GBP if buying in the UK.

Using the current Citibank rate, £215.25 is worth $345.18, yet apparently in this case we're getting paid a percentage of $300.00, not a percentage of $345.18 (the amount paid by the customer).  The worst currency exchange deal in the world wouldn't cost $45.18 on that transaction, yet as far as we know that is what iStock is taking in addition to their commission.

To further illustrate this point, please go to Travelex's website, and see how much a tourist in an airport would be able to get if exchanging £215.25 into USD.  Quite a lot more than the $300.00.  Apparently iStock's FX deal is far worse than what a tourist can get for some holiday cash.  Not likely.

So, are iStock making some money on the foreign exchange?  Are they deciding not to share that with the contributor, so that in effect, two commissions are being taken?  Or are contributors truly being paid a percentage of the amount paid by the customer?  Please explain how this is working.

Thanks.
benjikat
Member is a Silver contributor and has 1,250 - 4,999 Video downloadsMember has had a File Of The Week
Posted Mon Dec 10, 2012 11:03AM
You can't go throwing terms like "net" around without defining them (unless you are purposely being deceptive). In light of your recent desire for more open communication, please provide a detailed definition of "net". (An explanation of the lack of notice period to the change would also be nice)
georgeclerk
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio ArtistMember has won a contestMember has had a File Of The Week.
Posted Tue Dec 11, 2012 6:56AM

In light of the desire to improve communication, please could we get an answer to this question.


The rate schedule page still has the following text (my emphasis):
Using the royalty rate established by a contributor's "Redeemed Credits", royalties are paid out based on how much money was spent licensing the content, regardless of what payment method was used to license it.

Could someone from iStock explain, in plain English, how royalties are calculated when the customer pays in a non-USD currency.
matthewleesdixon
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloads
Posted Tue Dec 11, 2012 7:32AM
I'd like to hear in the 'new spirit' of communication what the current iStock exchange rate is please. Not an unreasonable request.
Lobo
This user has the power to wield the BanHammer, a weapon forged in the fires of hell for that get-off-my-planet quality you can't get anywhere else. You betta reckonize.Forum Moderator
Posted Tue Dec 11, 2012 2:22PM
Rate Schedule/What does NET mean?

We have a new thread rolling from iStockLawyer. I've linked it above.
This thread has been locked.
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