Will iStock fight fraud and piracy?

Displaying 1 to 13 of 13 matches.
samoyloff
Member is a Gold contributor and has 10,000 - 24,999 Illustration downloads
Posted Sat Nov 10, 2012 3:38AM
Some time ago, I've created several illustrations related to the Chinese New Year and its Zodiac sign for 2013 - snake. A few days later, some one bought all five in a matter of minutes. Some people would be happy to see that, but even then I was quite sure that I have to wait for refunds. And my suspiciouns were correct. Just a few days later, I got an email from iStock, stating that they have refunded all the money for these illustrations.


Today, I've used Google image search to find these illustrations on a website that distributes pirated content. There were 28 EPS files on that page, all from iStockPhoto, from different illustrators - some I know and some I don't. Some of my illustrations presented there have 0 sales, according to iStock statistics (because there was only 1 sale and it was refunded).


I talk a lot about this to other iStockers, and many of them state that they receive these refund emails like every second day. And then we find our work on websites that distribute pirated content. We got our images stolen, and iStock happily refunds the money to thieves.

iStock has to do something about this. Or this whole deal smells bad.

Update: some other fellow iStockers (not only illustrators, but photographers too) found there their works for which they received refund emails. Disgusting.

If you have received any refund emails for your recent uploads - try Google image search for them.

(Edited on 2012-11-10 03:53:31 by samoyloff)
Whiteway
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Sat Nov 10, 2012 4:28AM
It would boost contributors' confidence if we actually heard about some results following iStock investigations into image piracy.

This view is still pretty current, I think.
PhotographerCW
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Sat Nov 10, 2012 4:29AM

They most likely don't refund the money - the money were most likely never there as they use stole credit cards.


I'm not sure how much stole pictures affects our sale as it can be expensive for companies that use them in advertisements.
samoyloff
Member is a Gold contributor and has 10,000 - 24,999 Illustration downloads
Posted Sat Nov 10, 2012 4:38AM
A year ago they said they're not going to refund money in cases of fraud on our expense, did not they?
ArtMarie
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Sat Nov 10, 2012 4:52AM

I am in the same situation as the member samoyloff - a bulk of my Xmas photos were bought, then refunded and now I see all them are available for download in full size on a website, as well as files of other iStock contributors(((


I wrote to contributors relations and hope they will stop it, will make this website remove our files.
Whiteway
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Sat Nov 10, 2012 6:35AM
I found a site that hotlinked to the iStockphoto thumbnail of one of my images (complete with its iStock watermark). This led me to find this interesting discussion on different aspects of copyright infringement.

A year ago they said they're not going to refund money in cases of fraud on our expense, did not they?

The last word I received, directly from rogermexico during an official telephone conference, was that iStock would NOT claw back money on fraudulent sales unless particular circumstances existed, such as those surrounding the fraudulent downloads during Christmas 2010.
samoyloff
Member is a Gold contributor and has 10,000 - 24,999 Illustration downloads
Posted Sat Nov 10, 2012 6:44AM
Then I guess they 've decided not to keep their promises.
Whiteway
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Sat Nov 10, 2012 7:12AM
^ Certainly there are a few answers missing.
craftvision
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a contributor and has less than 125 Audio downloadsExclusiveExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Sat Nov 10, 2012 10:27AM

Posted By Whiteway:
It would boost contributors' confidence if we actually heard about some results following iStock investigations into image piracy.

This view is still pretty current, I think.


It would certainly discourage people who are stealing too.
anamad
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloads
Posted Thu Nov 29, 2012 11:38AM
I am a new flash contributor and 6 of my first downloads were refunded. All of them were Christmas animations. I have just received letters from Istockphoto for refund. I am very disappointed - is it happens very often? I am very curious what are they doing with my flash files? I know that only Istock sells flash? The vectors that I put in Flash couldn't be a target because Flash destroys them. Some of my animations were not based on code. I do not understand. I will be grateful if someone give me more information.
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Videographer
Posted Thu Nov 29, 2012 12:15PM
There is no more information. The buyer requested a refund and it was granted. It happens occasionally. Less for some, more for others.
friztin
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloads
Posted Fri Nov 30, 2012 7:02AM
Refunds on stock images should be ilegal.
Frankie_Lee
Member is a contributor and has less than 250 Photo downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusive iStockphoto Illustrator
Posted Fri Nov 30, 2012 7:33AM
Posted By friztin:
Refunds on stock images should be ilegal.

Absolutely. This is a potential disaster I think. Once word spreads that istock are happily refunding, this could get completely out of hand. Surely modern credit card companies have their own means of policing this stuff?
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