'Please can we have an Update on the Best Match - November 12

Displaying 61 to 80 of 189 matches.
Willowpix
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Thu Nov 15, 2012 5:15PM
Posted By Juanmonino:
My suspicion is that because before they send the E+ files to Getty, they manipulate the image keywords, because that, the files goes down to the end of the bm. Thats why maybe, we sale less day after day as they transfer the files over there. Its the only logic I find. September was bad, october very bad and november even worst...as they transfer files there. just an opinion.



I just checked three or four of my best selling E+ (which aren't best-sellers on your scale I fully understand! smile). Since I track the top seven keyword sequence for each sale (yup, I've got no life!), I can see that the sequence of the top keywords on those (admittedly very few files) haven't changed since they were ported over to Getty. FWIW...

On the other hand, and also only FWIW, I think at least one potential and perhaps significant issue may be something else entirely. With many, many files over the last month or so almost certainly not registering VIEWS correctly (at least it's likely not everywhere they should be registered), and therefore with many files' individual download per view ratios being whacked around in weird directions lately - I think a lot of files may have "moved" to unusual places. As evidence (perhaps...remember this is only speculation!), how many of you/us have had an inordinate number of "Wow!...one view and one download!!" moments recently - even after views apparently started being counted again? ETA - And I will stubbornly continue to contend that an image with very few views and a relatively high number of DLs is consistently and inevitably going to jump up much higher in the BM most of the time - REGARDLESS of price/collection/etc.

Anyway, I always complain about people speculating wildly, and here I've gone and done it myself. smile But as I've said before quite publicly, my strong opinion is that DL/View is likely a very important component of BM. And given there have been some issues with "views" I suspect there may be some related impact.

Maybe something to think about...maybe not. This opinion and three bucks might still get you a coffee at Starbucks. smile

(Edited on 2012-11-15 17:19:59 by Willowpix)

(Edited on 2012-11-15 17:21:40 by Willowpix)
dcdp
Member is a Silver contributor and has 2,500 - 9,999 Photo downloads
Posted Thu Nov 15, 2012 5:44PM

The counting and display of views are still different to what they were prior to Septmber 4th. Any claim to the contrary is rubbish. The question is were they broken before or are they broken now? I was always surprised that up to half of my current portfolio could be viewed on a given day. It makes me think that the view numbers before were broken and now they actually reflect logged in users clicking through the the image page as opposed to registering "views" when image pages were trawled by indexing programs either within iStock or externally or were shown on an external image search aggregator like Google Images.


However, that is not causing the current problems with BM because in most cases it is showing a preponderance of images with zero DLs therefore having no "view to DL" ranking, unless of course their algorithm tries to divide by zero or some other beginner's error to produce this ranking.


I'd like to think that oldladybird's comment on this thread indicates that iStockIT is at least aware of the issue and are trying to fix it, but I'm not sure that is the case. Until Jay, our elusive TechVP, agrees to ascend from his dungeon and grace us with a comment, I can't be sure they even know it is an issue. However I have to agree with JoeGough's earlier comment, one which reflects my own thoughts, that they have made BM too complicated for their own good and now don't know how to fix it.
Willowpix
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Thu Nov 15, 2012 5:50PM
Perhaps you should say what you really think Dave. No problem, as I said, there is always a lot of wild speculation to be had here...
oldladybird
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Thu Nov 15, 2012 7:11PM

Just to clarify, it is the Content Team that makes sure contributor issues are reported to the tech group.


This issue, Best Match and Views, has definitely been reported and is actively being investigated.


Until this issue can be investigated, wild speculation doesn't do anyone any good.


We'll update you here as soon as we have anything to share.
dcdp
Member is a Silver contributor and has 2,500 - 9,999 Photo downloads
Posted Thu Nov 15, 2012 7:23PM
^ Thank you. A simple comment like that on page one is more than enough to shut these discussions down. I first raised this issue on November 9th here: http://www.istockphoto.com/forum_messages.php?threadid=348545&messageid=6777097 and this is the first comment by someone at HQ that something is actually being done about it or that it has been passed on to someone who can actually do something about it.
Willowpix
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Thu Nov 15, 2012 7:56PM
While I doubt anyone's simple comment will ever shut these discussions down (just to say it ), I'm also happy to see some official word. Thanks!
AlpamayoPhoto
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Thu Nov 15, 2012 9:23PM
Posted By bunhill:


Posted By zorani:
Here is LB from our Lypse (Oct 2012). I'd say that order in BM matches my expectations ...



Seems to confirm what people are saying about Vetta and E+ mostly all lumped together on the last pages at the back. Certainly not a balanced distribution.

Interesting .. I see all 50 Vettas on the very first page of that LB sorted by BM.
funky-data
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Fri Nov 16, 2012 2:59AM
Posted By zorani:

Posted By bunhill:

Posted By zorani:
Here is LB from our Lypse (Oct 2012). I'd say that order in BM matches my expectations ...

Seems to confirm what people are saying about Vetta and E+ mostly all lumped together on the last pages at the back. Certainly not a balanced distribution.

Interesting .. I see all 50 Vettas on the very first page of that LB sorted by BM.

Yes, me too. First page lots of Vettas. I'm in Europe.
StanRohrer
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Fri Nov 16, 2012 5:27AM
I see a more appropriate position for my #1 E+ image today. Based on past experience, in a few days it will again be buried. Don't get excited just yet! You will have to watch for a month to know if this thing is working better.
Willowpix
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Fri Nov 16, 2012 6:18AM
Posted By StanRohrer:
I see a more appropriate position for my #1 E+ image today. Based on past experience, in a few days it will again be buried. Don't get excited just yet! You will have to watch for a month to know if this thing is working better.

Yup, looks better today. And looky there - two very new files with very strong DL/view ratios are nestled right up there in the top row between my (one ) Agency and my best-selling E+'s.  But I agree with the cautions - so I promise not to get too excited yet.
oldladybird
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Fri Nov 16, 2012 7:23AM

Just one more thing, please don't look at your own portfolios or lightboxes to give you an idea of what BM is doing. Neither of these are "searches" so they are not an indicator of BM behavior.


 
Willowpix
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Fri Nov 16, 2012 9:35AM
OK.
StanRohrer
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Fri Nov 16, 2012 10:01AM
My positions are based on 2 term searches of the general iStock population, which include my images.
EasyBuy4u
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Fri Nov 16, 2012 10:40AM

I just search for messy tool (two words search in Istock library) and the result is very strange. The first 15 pictures have no download, even some with no view. It's like best match and new files are mixed.
danishkhan
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Flash downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveMember has had a submission accepted to the Designer SpotlightPunctum Award Winner: Member has a file that has won a Punctum
Posted Fri Nov 16, 2012 10:45AM

i recently got worried cause i was witnessing a huge drop in sales, for last couple of months specially and whole 2012 in general, did few test searches and found results behaving very erratically, find mostly non exclusive files after first page in default BM setting and hardly few E+,


strangely files UL in last six months, hardly few files have views count beyond 100, almost all are under 100 views few files that got DL 3-10 times they all have views between 25-50, which means even if they were gotten DL very early in thier life but now they are not even been seen. 
oldladybird
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Fri Nov 16, 2012 11:25AM

Update on Views


Views are being calculated correctly but they are about a week behind.


There is definitely some work to be done. No estimate on the timing for that quite yet.
TadejZupancic
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsExclusive
Posted Fri Nov 16, 2012 11:27AM
Thank you for the update. Can you please tell us if they were also working before the September change or were they showing too much? If they were fine, then I'm afraid most of the customers is gone.
pjohnson1
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Fri Nov 16, 2012 12:01PM
Posted By oldladybird:

Update on Views


Views are being calculated correctly but they are about a week behind.


There is definitely some work to be done. No estimate on the timing for that quite yet.

Thank you so much for the update.  Hopefully this will be resolved soon, it's costing me a fortune.  Just to know that you recognize the problem and that you are working on it makes me feel better.
Whiteway
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Fri Nov 16, 2012 12:09PM
Posted By oldladybird:
Views are being calculated correctly but they are about a week behind.

What does this mean in practical terms, Brenda? Because DeepMeta is only showing the same very few views, as it has since September.
Juanmonino
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsExclusiveAwarded to fabulous photographers with more than 100,000 downloads
Posted Fri Nov 16, 2012 1:00PM

Posted By oldladybird:

Update on Views


Views are being calculated correctly but they are about a week behind.


There is definitely some work to be done. No estimate on the timing for that quite yet.


Well thank you, at least we see some acknowledgment
This thread has been locked.
Displaying 61 to 80 of 189 matches.
Not a member?Join