Redeemed Credit Retro Payments: UPDATED Dec 21st

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oldladybird
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Wed Nov 28, 2012 3:03PM
Hi Everyone, as you may have already noticed, we have sent out the retropayments for the 2012 redeemed credit targets. Anyone who reached the next level will have seen an increase in their account balance and should receive an email from iStock.


Thanks to you all for your endless patience and again, please accept our apologies for the extreme delay.

UPDATE Dec 21st:

Posted By oldladybird:

Hi All, just a quick update here that the retropayments for the royalty drop that occured on Nov 22/23 has now been paid out. Please note this did not effect everyone. If your rate did drop and you had sales over that 20 hour period, you should have received an emai outlining the files licensed and the amount paid back.

(Edited on 2012-11-28 15:09:15 by oldladybird)

)

(Edited on 2012-12-21 12:37:16 by kelvinjay)
huePhotography
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsExclusiveMember has had a File Of The Week.
Posted Wed Nov 28, 2012 3:06PM
Merry Christmas!
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Wed Nov 28, 2012 3:10PM

Thanks, I got a couple questions


Will we be getting a breakdown on which images and amounts?


Also, does this include when we reached the target or when the announcement was made?
oldladybird
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Wed Nov 28, 2012 3:15PM
This payment starts from when you hit your target level and covers the difference between your old rate and the new one. There won't be a breakdown as it is simply all sales since you hit the next level up.
kbeis
Member is a contributor and has less than 250 Photo downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusive iStockphoto IllustratorMember has had a File Of The Week.Member has won a contest
Posted Wed Nov 28, 2012 3:22PM
Very good news. Thank you!
Willowpix
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Wed Nov 28, 2012 3:22PM
"...all sales since you hit the next level up..."...until the point the correct commission started to be applied on all sales a few/several weeks ago. I believe this is a little more definitive - correct?

In any case, thanks for all the background work...to all who are working back there. It can't be easy!! smile

(Edited on 2012-11-28 15:23:37 by Willowpix)
oldladybird
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Wed Nov 28, 2012 3:26PM

Yes Ted, exactly.


If memory serves, we loaded the new targets on Oct 19. 
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Wed Nov 28, 2012 3:29PM
Posted By oldladybird:

Yes Ted, exactly. smile


If memory serves, we loaded the new targets on Oct 19. 


Thanks for the info Brenda


BTW it was the 17th about mid day by my notes
Willowpix
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Wed Nov 28, 2012 3:39PM
Thanks Brenda.

I'm pretty sure Charlie is correct. Oct 17th, sometime between the last incorrect sale at 12:55pm and the first corrected sale at 5:02pm - Calgary time. Approximately. biggrin

(Edited on 2012-11-28 15:40:35 by Willowpix)
oldladybird
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Wed Nov 28, 2012 3:46PM
Can't sneak anything past you guys.
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Wed Nov 28, 2012 3:48PM
NOPE
Lobo
This user has the power to wield the BanHammer, a weapon forged in the fires of hell for that get-off-my-planet quality you can't get anywhere else. You betta reckonize.Forum Moderator
Posted Wed Nov 28, 2012 4:27PM
Somebody pinch me.
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Wed Nov 28, 2012 4:45PM
Posted By Lobo:
Somebody pinch me.


Now I know I need new eye glasses, as I read your comment as "Somebody PUNCH me" 


Now I can go get a new pair, thanks again
traveler1116
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsExclusive
Posted Wed Nov 28, 2012 4:46PM
Aren't we still owed back payments from January of this year for an incorrect royalty % bug?

(Edited on 2012-11-28 16:47:27 by traveler1116)
Willowpix
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Wed Nov 28, 2012 4:49PM
Punch, pinch, hit me with your best shot, whatever. Apparently all the same to he with the hammer.
microgen
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusiveMember has had a File Of The Week.
Posted Wed Nov 28, 2012 5:38PM
Cheers 
fstop123
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto VideographerRecognizing those who reach the 100,000 download mark
Posted Wed Nov 28, 2012 7:00PM

So, does one contact contributor relations when a new level is reached?  Or, is this now automatically done?  I've read in the forums that Cr must be contacted and then some say they get a reply that directs them to the forums. 


Clarity on the process would be appreciated. 


Thanks
inhauscreative
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsMember is an InspectorExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Audio ArtistMember has had a Design Of The WeekMember has had a File Of The WeekMember has won a contest
Posted Wed Nov 28, 2012 7:06PM
Kinda making alot of extra work with this Redeemed Credit thing, would be a good thing to get rid of it.
Sproetniek
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Wed Nov 28, 2012 9:32PM

thanks all! Nice pre-Xmas surprise!
laughingmango
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Thu Nov 29, 2012 12:42AM
Posted By traveler1116:
Aren't we still owed back payments from January of this year for an incorrect royalty % bug?

(Edited on 2012-11-28 16:47:27 by traveler1116)

yes they do, and they are rather silent about it
This thread has been locked.
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