BM Discussion: Updated Jan 25th

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4FR
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusiveMember has had a File Of The Week
Posted Sat Jan 5, 2013 12:38AM

Well said. I must add to this that I (and probably most other fulltime contributors) have no problem with a decline which is caused by demand. But I get really upset when I get confronted with false promises like "Vetta/Agency/E+ Mirroring", horrible Timing "Site updates on a weekday on the first business day after the summer break" and fraud hidden currency conversion fees of 20% (EUR->USD) !!!


On top of all this istocks communication hasn't changed a bit for me and the BM Tweaks and Placement of Getty Files have not only killed our sales but also burned the last lack of trust I had in istock.


It is like someone asks you to jump on a bus and promises to "take good care of you" and then asks a drunk Trainee to drive the bus.


Getty doesn't want us exclusives. Their plan is to migrate both sites and pay a maximum of 20%.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Sat Jan 5, 2013 8:04PM
All the stuff posted in the last day that wasn't about the BM got deleted.

Please try stay on topic if you post.

Thanks.
microdon
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloads
Posted Sat Jan 5, 2013 8:19PM
So this thread is only for complaints, not discussion.  Fair enough, Ill go away and you can delete this one too.
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Bronze contributor and has 250 - 2,499 Flash downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Flash ArtistExclusive iStockphoto VideographerMember has had a File Of The Week
Posted Sat Jan 5, 2013 8:24PM
I don't know if good discussion, even if slightly off topic, needs to be deleted. Just a reminder should work fine.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Sat Jan 5, 2013 8:27PM
If anyone wants to write hundreds of words on their grand unified theories of microstock, this thread isn't the place for it. The topic is the Best Match. If anyone has anything to say about that, they are welcome to post here.

(Edited on 2013-01-05 20:32:16 by kelvinjay)
amriphoto
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio ArtistMember has had a submission accepted to the Designer SpotlightMember has had a File Of The Week
Posted Sun Jan 6, 2013 1:22AM
I won´t write 100s of words, even though I have 1000s in mind. I guess if you at least showed a little bit of respect and understanding that quite some people are in serious economic trouble because of decisions made by istock, the off topic posts would drastically reduce themselves, and you saved yourself a lot of work and anger.
However back to the topic: I´m afraid that even if the BM will change soon, our sales won´t go back to the times we´ve seen prior to Sept. 2012. Getty-imported files don´t seem to get that much DLs either, so I wonder where those DLs are that some contributors are hoping to get when the BM changes. Almost everybody took a deep hit, so you can´t take from any winner to give it to others.
brianbalster
Member is a Silver contributor and has 2,500 - 9,999 Photo downloads
Posted Sun Jan 6, 2013 11:00PM

Searchfairy - thanks for the update. Glad to here that your team continues to work on it.


If I may make a suggestion:
Instead of preferencing "New Files" or "Popular Files" in the BM, what if you did BOTH? For instance: have 25% of the first page results be New Files and 25% be Most Relevent and 25% be Popular (highest % of sales after being viewed), etc.


This way everyone gets a far shot at making a sale: the new file and the best selling files.  
marcoventuriniautieri
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Mon Jan 7, 2013 8:18AM
Very tricky to stay on topic here.


I see lots of suggestions about BM - but don't we have a forum specifically for suggestions?


In the past, my suggestions posted in the DISCUSSION forum were deleted or moved to the SUBMIT SUGGESTIONS forum.


Am I allowed to suggest anything about BM here? Or should I go to the (almost universally ignored) SUBMIT SUGGESTIONS forum to suggest anything BM?

(Edited on 2013-01-07 08:19:00 by marcoventuriniautieri)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Mon Jan 7, 2013 8:29AM

Posted By marcoventuriniautieri:

Am I allowed to suggest anything about BM here? Or should I go to the (almost universally ignored) SUBMIT SUGGESTIONS forum to suggest anything BM?

(Edited on 2013-01-07 08:19:00 by marcoventuriniautieri)



We have an open thread here discussing the BM (which is a rarity) and it's being read by those with the power to address the issues, so I'd make use of the attention being focussed here and post any suggestions here also.


WLDavies
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Mon Jan 7, 2013 10:23AM
Apologies if this has already been said - I havent been through all 59 pages of the discussion:

It has been explained that a recent change to the BM search increased the weighting attached to downloads.  What doesn't seem to have been noted is the disadvantage this implies for exclusives who will tend to have images at higher prices, and which will therefore download less often than a standard images for the same level of royalty-per-image.  In particular I've seen both vetta and E+ images of mine that used to be prominent but which are now very hard to find, and new vetta content actually impossible to find.  Reductions in download frequency has followed, so there would seem to be a clear link between the fall in higher-price sales and the way BM is set up, as already noted by many exclusives in their falling sales.   

To give a practical example, I have three recent vetta images of elephants which do not show up in the first 15 pages under an "elephant" keyword search (I got bored and stopped at that point).  I could only find them by searching in the vetta price range (they were on page 2).  I imagine few buyers would bother to do this, and so in the current environment we are in a situation where even premium exclusive content is getting no visibility. Even old regular files of mine with just a few downloads are faring better in BM than new vetta content.

I understand that there are a lot of factors to consider in the BM search, and I accept that given the current Istock portfolio size, any mediocre stuff I upload may not get many views.  But in the past I knew that a vetta acceptance guaranteed good exposure for a few months, and much longer if downloads followed.  If I now have difficulty even find my own new vetta content in a BM search then I think there's a big problem in terms of incentives for exclusive contributors to upload any new content.

Finally, on a more positive note, I think its at least reassuring that this discussion has been kept open and there does seem to be a genuine effort underway by IS to improve things.  Thanks.

(Edited on 2013-01-07 10:26:46 by WLDavies)
jmalov
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Mon Jan 7, 2013 10:24AM
I started a search within my own portfolio for a "young female" and once I got the results, I knew that it was missing some files, but anyway I went ahead and changed the search criteria from BM to downloads and to my surprise this function is also not working properly, because it shows the first 12 images with 0 downloads, then starts to mix randomly files with some downloads and one of the files with most downloads appears on the bottom of the first page.
I know what I got so it's totally obvious that the istock search is wrecked!, and not only in the BM sort function. Since my search was "internal" it has shown me how bad the problem is and it's disappointing to find out that buyers have NO CLUE as to what's going on, if their search doesn't bring the images they want, it's understandable that they leave to search somewhere else, even if they are aware that the search function is not working properly, that's not their problem, I'd do the same, go find what I need some other place!

I'm not a software tech, but I don't think that it should take this long for this matter to be fixed. We all contributors are losing and istock is losing as well.

I wish this is all a bad dream!
JodiJacobson
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Mon Jan 7, 2013 2:07PM
I wish this was a bad dream too...Why can't they just rewind the BM script back to September. I won't be able to wait this out too much longer. All my "eggs" are in this basket and I feel like they were dropped from a 20 story building.
4x6
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorMember has had a submission accepted to the Designer SpotlightMember has had a File Of The WeekAwarded to fabulous photographers with more than 100,000 downloads
Posted Mon Jan 7, 2013 2:21PM
Dear istock, please don't forget people who sell vectors when you redo Best Match. My photos haven't dropped in sales quite as badly as the vectors. My vectors sales have taken such a huge hit the entire 2012 when compared to 2011. So far in 2013 it is looking even worse. 

(Edited on 2013-01-07 17:20:27 by 4x6)
joecicak
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has had a submission accepted to the Designer Spotlight
Posted Mon Jan 7, 2013 2:55PM

Why not put three sliders right at the top of the page that allow the user to fine tune the criteria.  They might look like this...


Cheaper ---> Higher Price. 


Newer ---> More Popular


Narrow Search ---> Broader Search


 
stacey_newman
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloads
Posted Mon Jan 7, 2013 4:34PM
BM is weird. pls fix. thanks and happy new year to all in our first real week back to work.
ilbusca
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto VideographerExclusive iStockphoto Audio ArtistMember has had a submission accepted to the Designer Spotlight
Posted Mon Jan 7, 2013 5:02PM
Don't wait till 14th of December... change the "weighting" before! My vettas and E+ from the last 3 years are DEAD!
CEFutcher
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto VideographerMember has had a File Of The Week.
Posted Mon Jan 7, 2013 5:06PM
I don't think BM is the problem. I think management executives have a much larger issue on their hands. Alexa stats reveil that. Seems to me that Getty managment's decisions to try to turn iStock into a "modern" Getty isn't really as sustainable as they hoped. While the competition seem to have a more forward thinking approach to selling stock images iStock seems to me to have more of a backwards thinking approach. Just my humble opinion. If BM was really the problem over other factors would so many people be experiencing such low sales?
CaseyHillPhoto
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Mon Jan 7, 2013 5:10PM
^ True. BM has to put SOMEBODY at the top. I don't see anybody jumping up and down, screaming "Woohoo! I'm at the top! My images are selling like hotcakes!"
marcoventuriniautieri
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Mon Jan 7, 2013 5:13PM
Since we are extensively talking of BM, I would really like to understand it better, because I do not like to speak when I am not competent enough in a matter.
In particular, would somebody be so kind to explain what Best Matchmeans in those situations where there is no search to match at all with images - for instance when we look at our portfolios? How do you define a good match in situations where there is no search?
An administrator, in another forum, kindly explained that all the view hits on an image that  come from lightbox or image links (for instance those that I add with deepmeta under a page) count for BM. I would like to understand how the algorithm is supposed to link a hit to a keyword when there is no keyword coming from the search.



Posted By kelvinjay:



Posted By marcoventuriniautieri:

Am I allowed to suggest anything about BM here? Or should I go to the (almost universally ignored) SUBMIT SUGGESTIONS forum to suggest anything BM?

(Edited on 2013-01-07 08:19:00 by marcoventuriniautieri)





We have an open thread here discussing the BM (which is a rarity) and it's being read by those with the power to address the issues, so I'd make use of the attention being focussed here and post any suggestions here also.


smile



Thanks. I am asking these clarifications because I would love to suggest improvements but first I need to understand better.


Regards,


Marco

(Edited on 2013-01-07 17:15:14 by marcoventuriniautieri)
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Bronze contributor and has 250 - 2,499 Flash downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Flash ArtistExclusive iStockphoto VideographerMember has had a File Of The Week
Posted Mon Jan 7, 2013 5:16PM
If there's no keyword, it sorts based on all the other factors, whatever they are. Pretty simple
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