weird sales

Displaying 1 to 7 of 7 matches.
marevos
Member is a contributor and has less than 250 Photo downloads
Posted Tue Dec 11, 2012 4:33PM
has anybody sold a file but never got paid for said file. Only asking because i got a few that were sold but it s showing a zero balance
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsMember is an adminExclusiveMember has won a contestForum Moderator
Posted Tue Dec 11, 2012 4:45PM

Posted By marevos:
has anybody sold a file but never got paid for said file. Only asking because i got a few that were sold but it s showing a zero balance


Hi,

There's a lot of answers to some common royalty queries here:

Strange Royalty Amounts - Find answers here!

Other than that, if you have any specific queries about a sale, your best bet may be to open a support ticket:

Contributor Relations.
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a contributor and has more than 0 Logo downloadsMember is a Bronze contributor and has 250 - 2,499 Flash downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Flash ArtistExclusive iStockphoto VideographerMember has had a File Of The Week
Posted Tue Dec 11, 2012 5:12PM
A zero royalty may mean a previously downloaded file that they came back for a legal EL.
marevos
Member is a contributor and has less than 250 Photo downloads
Posted Tue Dec 11, 2012 5:23PM
well i have 4 files showing zero royalty
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Tue Dec 11, 2012 5:27PM
marevos
Member is a contributor and has less than 250 Photo downloads
Posted Tue Dec 11, 2012 5:32PM
how would you go about checking that
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Tue Dec 11, 2012 5:41PM

I was thinking out loud, my quess is doing as Kelvin suggested


Other than that, if you have any specific queries about a sale, your best bet may be to open a support ticket:

Contributor Relations.
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