JANUARY: BUG REPORTS - READ THIS BEFORE YOU START A NEW THREAD

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nycshooter
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusive
Posted Sat Jan 19, 2013 6:33AM
I updated firefox 18.0.1 and noticed I'm not seeing any lightbox banners or links in my image page or profile. It works fine on chrome and Safari. I do see other contributors lightbox banners on firefox, but not mine.  I did a reset on Firefox and still nothing.

(Edited on 2013-01-19 08:33:34 by nycshooter)
nycshooter
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusive
Posted Sat Jan 19, 2013 10:33AM
I guess I'm the only one with this issue.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Sat Jan 19, 2013 10:36AM

Posted By nycshooter:
I guess I'm the only one with this issue.


All looks ok to me in FF18 and other browsers.

screen130119-173445

And:


screen130119-173557


ETA - that's FF18.0.1 - for clarity

(Edited on 2013-01-19 10:53:00 by kelvinjay)
nycshooter
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusive
Posted Sat Jan 19, 2013 10:49AM

Works fine in other browser's for me too.  I updated to 18.0.1 firefox and thats when problem started.  It worked fine in 18.0.  I'm now updateing my laptop ( all computers are apple) to see if the lightboxes disappear there.
nycshooter
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusive
Posted Sat Jan 19, 2013 10:52AM

Lightbox banners work fine on laptop withFF 18.0.1.  I guess my Mac tower is having a brain fart.


Thanks for checking.
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Sat Jan 19, 2013 10:55AM
^ I just updated to FF 18.0.1 on my Win PC with Vista and I can see them, I could see them with FF 18 as well
nycshooter
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusive
Posted Sat Jan 19, 2013 11:23AM
Local issue and fixed.  It seems I had an ADD-ON in FF called Ad-block, and I guess some how interprets banners as ads and blocked them using the new ff 18.0.1. deleted Ad-on and problem solved ( Apple computer)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Sat Jan 19, 2013 11:33AM
Aha.

Thanks for letting us know the cause - helps us help the next person who may have that issue.
4FR
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusiveMember has had a File Of The Week
Posted Sun Jan 20, 2013 1:46AM
I have found some files that suddenly got 85 keywords. Is this already a known bug? Also some of the main important keywords are suddenly missing.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Sun Jan 20, 2013 5:24AM

Posted By 4FR:
I have found some files that suddenly got 85 keywords. Is this already a known bug? Also some of the main important keywords are suddenly missing.


Are these your own files or ingested Getty content?
4FR
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusiveMember has had a File Of The Week
Posted Mon Jan 21, 2013 8:00AM

I just checked an 218 of my Agency files here at istock have random added keywords (60-114 keywords) This one even has 114 keywords.


file_thumbview_approve 
anchev
Member is a Silver contributor and has 2,500 - 9,999 Photo downloads
Posted Mon Jan 21, 2013 8:06AM
@4FR this is old news. Check the keywords forum.
IvanJekic
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Mon Jan 21, 2013 9:54AM
On Getty:


When I search for my work by Advanced search + photographer I get 28 images.
When I click on my name on any of my images, I get a different page with 35 images!

Why is that? Where are those 7 images?

With 35 images in total, there are at least two Vettas missing. Two months passed since that happened. One of the Vettas sold really well there... sad

(Edited on 2013-01-21 09:56:25 by IvanJekic)
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Mon Jan 21, 2013 9:57AM
Posted By IvanJekic:

On Getty:


When I search for myself by Advanced search + photographer I get 28 images.
When I click on my name on any of my images, I get a different page with 35 images!

Why is that? Where are those 7 images?

And still, with 35 images total, there are at least two Vettas missing. Two months passed since that happened. One of the Vettas sold really well there... sad


Similars are grouped together like this, but once you click on your name you see all the images


Getty_sim
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Mon Jan 21, 2013 10:03AM

Posted By anchev:
@4FR this is old news. Check the keywords forum.


See also here:

http://www.istockphoto.com/forum_messages.php?threadid=350335&page=1
IvanJekic
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Mon Jan 21, 2013 3:30PM
Posted By cmannphoto:

Similars are grouped together like this, but once you click on your name you see all the images


Getty_sim

Thanks! That explains it, they are grouped together.

However, some of my vettas are still missing. They appeared on Getty and one of them sold really well and then they just disappeared. That was 2 months ago! When I asked Getty about that, they gave me iStock's email... when I emailed iS they said that I should look in these forums...
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Mon Jan 21, 2013 3:45PM
^ in which case, I would advise you to check or post in the exclusive or vetta forums.
tovfla
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Wed Jan 23, 2013 7:39PM
Thumbnails sometimes not loading properly. Windows 7, Google Chrome.


istock2_zps400c4a6d

(Edited on 2013-01-23 19:40:42 by tovfla)
alvarez
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has had a File Of The Week
Posted Thu Jan 24, 2013 5:19AM
When logged in and on the landing page, I click on "Browse / Latest Uploads".

I then select the Vetta or Agency collections and no results are returned. It says no files are found.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Thu Jan 24, 2013 5:51AM

Posted By alvarez:
When logged in and on the landing page, I click on "Browse / Latest Uploads".

I then select the Vetta or Agency collections and no results are returned. It says no files are found.


Thanks, looks like a duff link.

http://www.istockphoto.com/1-royalty-free/vetta#14fd0afb
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