Upload limit / canister change problem

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svetikd
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Mon Jan 28, 2013 8:09AM

I've got mine today, after two months waiting


PS. don't send Kelvin money, they change it for free anyway
sborisov
Member is a Gold contributor and has 10,000 - 24,999 Photo downloads
Posted Thu Jan 31, 2013 7:10PM
Well, I am waiting since mid November, i.e. more than 2 month. Still no change. Contacted support 6 or 7 times: nothing helps. Just wondering if there is anything I can do but wait?..

(Edited on 2013-01-31 19:11:47 by sborisov)
ArtMarie
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Sun Feb 10, 2013 10:02AM

I am waiting for my diamond canister for 3 days..


I've read that somebody waited for 2 months and that scared me... does anybody know whether I shall write to support or it will change by itself soon?
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Sun Feb 10, 2013 10:53AM
We are still looking into this issue. It's not possible for Contributor Relations to address this manually at the moment. I'll see what more I can find out about this on Monday.
ArtMarie
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Sun Feb 10, 2013 11:35AM
ok, thank you!
ArtMarie
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Tue Feb 12, 2013 2:41AM
I've got my Diamond canister today! Thank you, Kelvin if it's you, and anyway! it looks great side by side with my crown)))
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Tue Feb 12, 2013 3:09AM
Looks good.

And we are still looking into this. More news when I have it.
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