Video requirements degrade quality of my video

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Kokoszka
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloads
Posted Wed Jan 23 7:53AM
Hello.It seems i have 3 choices for Codec when submitting a Quicktime Mov. My original H.264 Quicktime Mov looks awesome but H.264 is not part of the requirements. The other choices make my video look choppy or squooshed(even tho i put the size in). Help! Istock doesnt have phone tech support for video and i think i wasnt able to explain this well in my support ticket. They just sent me a link to the requirements page which i was following in the first place.So i cannot upload a thing right now.-Chris
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsMember is an adminExclusiveMember has won a contestForum Moderator
Posted Wed Jan 23 7:59AM
I'm sure someone in the video forum will be able to help...
OrlowskiDesigns
Member is a contributor and has less than 250 Photo downloadsMember is a Silver contributor and has 1,250 - 4,999 Video downloads
Posted Wed Jan 23 8:33AM
Welcome to the word of stock footage on iStock.  Why iStock doesn't accept H.264 is a Canadian mystery that's almost as big as the notch dug deep into Canada on the top on Minnesota.

There should be a book or something to help new people out.

Oh, wait...
Spencer_Whalen
Member is a contributor and has less than 250 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsExclusive iStockphoto Videographer
Posted Wed Jan 23 9:20AM

Hi Kokoszka, Are you filming this with a DSLR? If so you probably need to use photo-jpg codec. This is for the progressive format. You will find that this may cause banding or your video may play back choppy. If it plays back choppy it's not the end of the world. It means your computer can't quite handle the large video at 1080p. Open it in a video player and skip through each frame. If there all there then no problem and start uploading


Remember don't do %100 quality as this will make the video stupidly massive. Go to %95-%98


If your video is looking squashed make sure you have sqare pixals whilst rendering your video. You may have HDV setting which is rectangular pixels and so your footage will look squashed!


Hope this helps! Once you've figured it out once (may take some time) you'll be up and away!
Kokoszka
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloads
Posted Wed Jan 23 10:04AM
Thanks for all your help! I am new to the tech aspects of video. I do use a DSLR and i was also suspicious that maybe my computer can't handle the large Photo-jpeg codec hence the choppyness. If that's it- what a relief.
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