Posted Sat Jan 26, 2013 2:39AM
My file(20175798) has been waiting in pending executive queue since 07.05.2012.
What can i do?
Posted Sat Jan 26, 2013 5:30AM
Wait. Or cancel it.
Executive decisions can take a long time (months) to come. If you fear your file may have fallen off the edge of the earth, you could also open a support ticket, just to make sure that the file hasn't fallen down any cracks in the iStock sofa.
Posted Mon Jan 28, 2013 11:00AM
I had the same thing for a few months, contributor relations couldn't help, then I just canceled it and uploaded again. It was delt with in a few days then.
Posted Wed Jan 30, 2013 9:11AM
Posted Thu Jan 31, 2013 2:53AM
Same problem here. Referred it to support but got that lame off-the-shelf answer that some files need be inspected by higher authority blah. We know that. But a file stuck in this queue since 18 Jan while other files are inspected within hours does not seem right.
Posted Thu Jan 31, 2013 3:13AM
Stuck since 18 Jan is nothing for pending executive. Most of the time it take 1-3 months according to what I read here in forum.
Posted Thu Jan 31, 2013 3:28AM
Cancelled and re-uploaded.