Pending Executive

Displaying 1 to 7 of 7 matches.
fmajor
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Sat Jan 26, 2013 2:39AM

My file(20175798) has been waiting in pending executive queue since 07.05.2012.


What can i do?
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Sat Jan 26, 2013 5:30AM
Wait. Or cancel it.

Executive decisions can take a long time (months) to come. If you fear your file may have fallen off the edge of the earth, you could also open a support ticket, just to make sure that the file hasn't fallen down any cracks in the iStock sofa.
benedek
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Videographer
Posted Mon Jan 28, 2013 11:00AM
I had the same thing for a few months, contributor relations couldn't help, then I just canceled it and uploaded again. It was delt with in a few days then.
fmajor
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Wed Jan 30, 2013 9:11AM
thanks...
Sproetniek
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Thu Jan 31, 2013 2:53AM
Same problem here. Referred it to support but got that lame off-the-shelf answer that some files need be inspected by higher authority blah. We know that. But a file stuck in this queue since 18 Jan while other files are inspected within hours does not seem right.
pixelfit
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusiveMember has had a File Of The Week.
Posted Thu Jan 31, 2013 3:13AM
Stuck since 18 Jan is nothing for pending executive. Most of the time it take 1-3 months according to what I read here in forum.
Sproetniek
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Thu Jan 31, 2013 3:28AM
Cancelled and re-uploaded.
This thread has been locked.
Displaying 1 to 7 of 7 matches.
Not a member?Join
Cart (0)