How can I contact Getty?

Displaying 1 to 5 of 5 matches.
IvanJekic
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Tue Jan 29, 2013 5:06PM
I need to contact them about one of my images, because it doesn't have any keywords listed. I tried with image.questions @ getty, like before, but I received automated email saying that I should contact them through Contributor Portal. But since I'm not there, I cannot open Contributor portal... What should I do now?

Thanks.
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Tue Jan 29, 2013 5:14PM
They gave us this e-mail address a while ago to direct questions with images outside of IS.
Newsletter: Nov 29

I tried it with one of my E+ images on Getty that does not have any keywords and i got the run around and the image still does not have keywords, going on 2 months now.


image.questions@gettyimages.com


Good Luck,

(Edited on 2013-01-29 17:15:27 by cmannphoto)
IvanJekic
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Tue Jan 29, 2013 5:51PM
Thanks cmann, but as I said, image.questions is out of question now (no pun intended).


We are no longer monitoring or responding to emails that are sent to this email address.

Instead of emailing us, please contact us by submitting a question through your Contributor Portal<https://upload.gettyimages.com/> account.

That's what I got when I sent an email to this address.
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Tue Jan 29, 2013 5:55PM
Does not leave many options other then in the Exclusive Forums TAC/VETTA/E+ 2013
IvanJekic
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Tue Jan 29, 2013 6:02PM
Thanks. I posted my question there now.
This thread has been locked.
Displaying 1 to 5 of 5 matches.
Not a member?Join
Cart (0)