Thanks for the redownload option

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Displaying 1 to 20 of 21 matches.
retroimages
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Wed Jan 30, 2013 1:15AM
I've just received the buyers newsletter promoting the fact that we can now redownload previously purchased files. This is great news. I know a lot of buyers who will be very happy with this. Go to 'my account', 'download history' and there is a nice download link for everything one has ever bought. Don't know how long it's been there, but its appreciated. Thanks.
pixelfit
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Wed Jan 30, 2013 4:38AM
This is a great option!
Lobo
Posted Wed Jan 30, 2013 6:02AM
We have been listening. We hope to be able to continue to provide some much needed attention to a number of areas on the site. It's clear announcing this in the forums was considered but with the current climate in here it didn't seem approproate. We are glad you noticed.

Thanks for bringing it up
jjneff
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a Diamond contributor and has 12,500 - 99,999 Video downloadsMember is a contributor and has less than 125 Audio downloadsExclusiveExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Wed Jan 30, 2013 6:07AM
Don't be afraid to advertise good features in the forum no matter the noise!! GREAT feature and has the potential to bring in more buyers here!

(Edited on 2013-01-30 06:08:47 by jjneff)
Lobo
Posted Wed Jan 30, 2013 6:09AM

Posted By jjneff:
Don't be afraid to advertise good features in the forum no matter the noise!!

I read you. We will get back to all that very soon.
crossbrain66
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Wed Jan 30, 2013 6:28AM
That's a welcome addition!
Lobo
Posted Wed Jan 30, 2013 6:31AM
I should mention the pop up indicating that the buyer has 24 hours to re-download the file should cache out over the next day.
franckreporter
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Wed Jan 30, 2013 6:33AM
good news
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Wed Jan 30, 2013 6:34AM
Yes - you can see all previous purchases and re-download them if needed here:

http://www.istockphoto.com/my-account/download-history/index/UserID
Box5
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Wed Jan 30, 2013 6:41AM
Posted By kelvinjay:
Yes - you can see all previous purchases and re-download them if needed here:

http://www.istockphoto.com/my-account/download-history/index/UserID

This is great. Well done, HQ!
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Videographer
Posted Wed Jan 30, 2013 6:56AM

Posted By Box5:
Posted By kelvinjay:
Yes - you can see all previous purchases and re-download them if needed here:

http://www.istockphoto.com/my-account/download-history/index/UserID

This is great. Well done, HQ!


Isn't this the same functionality we've had since the cash payment option in September?

eta: I think the new thing is the link to download on that page?

(Edited on 2013-01-30 07:00:06 by sjlocke)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Wed Jan 30, 2013 7:07AM
Yes, it's been around 4 months or so.

The link above is just the one from the financials tab.
jjneff
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a Diamond contributor and has 12,500 - 99,999 Video downloadsMember is a contributor and has less than 125 Audio downloadsExclusiveExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Wed Jan 30, 2013 7:20AM
Dose this go for video as well?
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Wed Jan 30, 2013 7:32AM

Posted By jjneff:
Dose this go for video as well?


Yes, I see all my previous video purchases there and can redownload them too.
nullplus
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Wed Jan 30, 2013 7:39AM
great addition, well done.
jjneff
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a Diamond contributor and has 12,500 - 99,999 Video downloadsMember is a contributor and has less than 125 Audio downloadsExclusiveExclusive iStockphoto VideographerExclusive iStockphoto Audio Artist
Posted Wed Jan 30, 2013 7:51AM
Thanks!
funky-data
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Wed Jan 30, 2013 8:05AM
Thumbs up for this one!
wwing
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Wed Jan 30, 2013 10:24AM
Posted By Lobo:
We have been listening. We hope to be able to continue to provide some much needed attention to a number of areas on the site. It's clear announcing this in the forums was considered but with the current climate in here it didn't seem approproate. We are glad you noticed.

Thanks for bringing it up wink

I would hope that anything positive would be posted... I welcome even the slightest climate change.
pjohnson1
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Thu Jan 31, 2013 8:21AM

Is there an option to upgrade images?  As a contributor, I have noticed that files have sold in a small size, then larger....  I'm guessing that designers are giving their clients a few lowres options before they download larger files for final placement.  It seems fair to buyers that if they buy an image but it's not large enough, they should be able to upgrade and pay only the difference.


 


Just a thought
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Videographer
Posted Thu Jan 31, 2013 8:34AM

Posted By pjohnson1:
Is there an option to upgrade images?  As a contributor, I have noticed that files have sold in a small size, then larger....  I'm guessing that designers are giving their clients a few lowres options before they download larger files for final placement.  It seems fair to buyers that if they buy an image but it's not large enough, they should be able to upgrade and pay only the difference.


You're not the first to ask.
This thread has been locked.
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