Buyer Requesting Help on File Size Related to Pricing

Displaying 1 to 19 of 19 matches.
matnkat
Posted Fri Feb 8, 2013 3:45AM
I don't know if this the right place to discuss it, but I see a lot of photographers in the forums here talking about how their sales are down on iStock. I buy images mainly for use on websites that we build. Since 2007 I've spent about £1000 with iStock in total, so I know I'm small scale. When I first started using the library most of the x-small images were 1 or 2 credits (which is almost too cheap) but now most of them or 4 or 5, which looks overpriced for the size of image you get.


I'm getting more of my images from [snipped] these days as the prices are more reasonable and the image size is much larger - their medium image is 1000px wide for about £2.30 whereas on iStock I might pay £6.80 for an image 300px wide. iStock still has a much better range, but the gap is definitely closing. I think iStock is great, but if the prices are going up then the sizes should be going up too. 18 months ago I was getting 90% of our images from iStock, now it's 25% and falling.


I'm really not looking for a fight here but I don't see a lot of contributions from buyers on here - I'd value any comments from photographers about this!

pink added: changed title of thread to be more clear on topic

pink added: clarified title of thread even further

KJ added: one of the iStock forum rules is no linking to or naming of any competitor sites in posts.

(Edited on 2013-02-09 05:37:22 by kelvinjay)

(Edited on 2013-02-10 18:57:11 by pink_cotton_candy)

(Edited on 2013-02-12 07:54:10 by pink_cotton_candy)
fotoVoyager
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Fri Feb 8, 2013 3:48AM
You won't find many arguments from photographers here about high prices any more when sales are falling so precipitously.

Perhaps your suggest of increasing the size you get at the different levels is a good answer.
nullplus
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Fri Feb 8, 2013 3:57AM

matnkat - thanks for posting. it is always good when buyers voice their opinion and most contributors will be happy to hear from you.


i can see your point and understand that many buyers are looking for options more affordable than istock. without getting into a discussion about pricing itself (especially since i can't do anything about that anyway): did you know there is a "price range selector"? after starting a search, this will show up on the left side and you can use it to match search results to your budget. maybe you are well aware of this feature, but in case not, i thought i'd mention it


thanks for posting and also for spending 25% of your budget here.
Mijau
Member is a contributor and has less than 250 Photo downloads
Posted Fri Feb 8, 2013 4:03AM

My over 400 pix wide files start from 2$ or 1credit. And I get 15% from the DL


 


1 credit is 1,40-1,67$ depending on how many credits you buy.

(Edited on 2013-02-08 04:08:11 by Mijau)
secablue
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusive
Posted Fri Feb 8, 2013 9:02AM

It is great to hear from a Buyer's perspective, and I hope that more buyers tune in here to give more feedback.   Information directly from a buyer regarding purchasing trends is priceless and I hope that IS take good note.   On this note, I wonder if IS has recently asked some of the top customers whom have reduced purchasing (in total gross revenue) why this is so, and how the Buyer believes IS can be made a better place.


It is a common maketing principle that to ask more $$ for an item compared to a competitor, you have to offer something more... something unique that the competitor does not give or cannot give.   IS having the largest collection is certainly a selling point, but one which is only founded on comparing the same price value to a competitor, and is not really something over and above the norm of the product.


Price sliders aside... if a product is too expensive, it is quite simply that.   At the end of the day, there must be a good reason why sales have fallen off lately, and it can't be all the BM, since that is now fixed, or was never really broken in the first place (apparently).   I think this buyer sheds some good light on a possible reason, and one which should be taken seriously and tackled immediately.
Mijau
Member is a contributor and has less than 250 Photo downloads
Posted Fri Feb 8, 2013 9:45AM

One of the problems may be that Buyers think that here they can't find cheap files or they don't see cheap files in their searches?


1,67$ is not expensive IMO.
landbysea
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has less than 125 Audio downloadsExclusive
Posted Fri Feb 8, 2013 10:05AM
If you bring the price slider all the way down and then choose only files that do not have the exclusive crown there are still plenty of fine photos that cost only one credit. I realize that early in the search there are a lot of really nice photos that are exclusive and start at 5 credits, but a perfect image can still be had for less then 2 bucks with very little effort.
amygdala_imagery
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Fri Feb 8, 2013 10:38AM
i understand there is a broad customer base with many different budget types, but istock is still a bargain.  thanks for being a customer!      
JoeGough
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloads
Posted Fri Feb 8, 2013 5:21PM
Posted By amygdala_imagery:
i understand there is a broad customer base with many different budget types, but istock is still a bargain.  thanks for being a customer!      

'A bargain' is in the eye of the beholder (not the prospective seller). Quite clearly, as the OP has pointed out, Istock is not necessarily 'a bargain' when compared to other outlets. It's a bit silly insisting that Istock is a bargain when your customer has just told you the opposite.
hambagahle
Member is a contributor and has less than 250 Photo downloads
Posted Fri Feb 8, 2013 5:56PM
Posted By Mijau:
.........

1 credit is 1,40-1,67$ depending on how many credits you buy.
..........
(Edited on 2013-02-08 04:08:11 by Mijau)




This pay-as-you-go price for 3,000 credits.


The closest the subscription plans match this number of credits is 35 credits per day for 3 months (total of 3,150 credits, $0.38 per credit - and I apologize for using US Dollars when it's clear you work in UK pounds).  If you are using images at a comparable rate, one of the subscription plans might be better for you.


Regards


edited for clarity

(Edited on 2013-02-08 17:57:48 by hambagahle)
Maulsmasher
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive iStockphoto Videographer
Posted Fri Feb 8, 2013 6:04PM

My employer purchases stock images often. We typically go with subscriptions and not a per image basis. We almost went with iStock, the price per seat was one of the lower. However,  a competitor we ended up with allowed multiple users under one subscription with limitations that fit within our needs at a much lower price point including photos, vectors, and videos. Although iStocks library is probably larger, they offered enough variety to fit our needs. In the end the two driving factors for our decision was content and price.
pink_cotton_candy
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Sat Feb 9, 2013 10:36AM
thanks for your post matnkat! The way you positioned your question leads me to believe you're trying to find understanding rather than complaining.

Are you open to suggestions on ways to help justify or explain higher prices to your clients? I'm under the impression from your post that you build a lot of websites and may not have an easy time explaining.

If you are open, I'm happy to share my ways of getting around it. I think other contributors, especially those who are also buyers like me would be happy to share their ways too.

have a fantastic weekend!
landbysea
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a contributor and has less than 125 Audio downloadsExclusive
Posted Mon Feb 11, 2013 6:35AM
Posted By JoeGough:

Posted By amygdala_imagery:
i understand there is a broad customer base with many different budget types, but istock is still a bargain.  thanks for being a customer!      


'A bargain' is in the eye of the beholder (not the prospective seller). Quite clearly, as the OP has pointed out, Istock is not necessarily 'a bargain' when compared to other outlets. It's a bit silly insisting that Istock is a bargain when your customer has just told you the opposite.

Quite clearly the OP has stated that 1 credit is almost too cheap. The amount of one credit files here is larger then the entire collection was back in the days when everything was priced the same.
AdrianVictor
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Illustration downloads
Posted Mon Feb 11, 2013 6:47AM
hard choice
amriphoto
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Mon Feb 11, 2013 9:25AM
I´m with matnkat. It doesn´t help to feel that the price is right, when other outlets are so much lower than ours. In the longrun you can only survive with competitve rates. It´s not the other outlets that have lowered the rates, it´s istock increasing it and that makes more and more customers, and us contributors unhappy. It´s better to have 100 customers paying 1 US$ per credit that 0 customers paying 100 US$.
matnkat
Posted Tue Feb 12, 2013 3:55AM

Thanks for all the feedback, it's really great to hear from other people on this topic. I'm surprised that someone changed the title of my post though! I really wanted to have a conversation about image sizes, not just price.


If I'm making any suggestions for improving sales at iStock it's that the sizing is too small for the price. I'm happy to pay 5 credits for an image, but not if it's tiny. From my point of view there's not a lot of use for an image on a website that's only 300px wide, especially as iPads now have screens that are 2048px wide!
Mijau
Member is a contributor and has less than 250 Photo downloads
Posted Tue Feb 12, 2013 8:12AM
Most of files here are that made with DSLR cameras and wide size of XS is 420-440 pixels. S size files that are around 850 pixels wide start from 4 credits so you should buy HERE smile

(Edited on 2013-02-12 08:22:34 by Mijau)
pink_cotton_candy
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Tue Feb 12, 2013 8:54AM
thanks for your clarification! I've just changed the thread title again, I hope that makes it more focused on your request for discussion. I read you on your concerns. Have you searched our Value Collection? You can find that directly from our Photos landing page under Browse on right sidebar. And as member nullplus pointed out, we have the price slider so you can easily remove our higher priced collections from your regular search results. We hope you won't forget that those collections are there when the right client comes along for you!

If you're using a large number of images for a single website, you might be able to find very large files that you could crop different sections to make your purchase more cost-effective.

Along the same lines, do you find that you're using similar styles or concepts over and over? How about buying medium-large sized files that you can crop and use differently over, say, three different websites? You could change the look and feel across the sites by doing little things like desaturating or color enhancing, changing to monochrome, etc. if it makes sense style-wise on the sites.

matnkat
Posted Tue Feb 12, 2013 9:25AM

Thanks for the tips guys, much appreciated and I'll definitely try buying larger images and cropping them several times.
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