Photo Contributor Guide and FAQ

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kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Sat Mar 2, 2013 12:56PM
How do I link my similar files?
If you look at the file close up pages, that is the page where an image can be bought from, you will see many of them have image links in the description area that link to similar files. There are two main ways linking, either by having small thumbnail images that link to other individual images or by having an image that links to a group of files in a private lightbox or set of search results. The image files used for the links in the description area cannot be GIF format, just JPEG and PNG files only, thanks.

There is an article here explaining exactly how to create links to similar files.

You can use Deep Meta to add individual image links.

The UBB thumbnail link generator by Sirimo also does a similar thing.



(Edited on 2013-05-22 03:22:34 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Tue Mar 5, 2013 3:49PM
What are private lightboxes?
A private lightbox is a tool that allows site members to create collections of files. For example, buyers and designers may add files to a private lightbox, so that they can show them to their client later or just to make a note of them for future use. You can manage your lightboxes on the lightbox page. Private lightboxes are not strictly private, in that they can be shared and the contents made visible to others if you wish.

You can add a file to a lightbox from the link beneath the preview on the file close up page or from search results by clicking icon showing a little light bulb with a plus sign screen130305-220840 which is displayed below the thumbnail image. Files can be removed from a lightbox by clicking the light bulb with a minus icon screen130305-223914 when viewing a lightbox's contents.

The other main use of private lightboxes is by contributors who wish to group together a set of files in order to promote them as a series. If you wish to create a series of similar files in a lightbox as outlined here, in order to promote them in the decription area of the file close up page, you can do so using a private lightbox.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Tue Mar 5, 2013 5:01PM
What are public lightboxes?
Public lightboxes are intended to be used to show the works of multiple contributors, not just one. Public lightboxes are added to the Lightbox Search on the lightbox page. In order to create a public lightbox, you must have at least 20 files in it and at least one must be from another contributor.

You do not need to create a public lightbox just to link your own files and promote them. For that purpose you can simply create a private lightbox and follow the instruction in the post here.

If you would like to have your work added to a public lightbox that was created by someone else, please sitemail the owner and politely ask them to consider adding your work to their lightboxes. They're not obliged to add your work, but many will, if the content is relevant. It's also best if you actually add links to the specific files in your sitemail.

If you are planning on creating a public lightbox you must add the files of other contributors and click on the box to make it public on the edit page before adding the contributors to it as admins, otherwise the tick box to make it public will not display.


(Edited on 2013-08-04 12:30:33 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Tue Mar 5, 2013 5:50PM
What's exclusivity? How do I become an exclusive contributor?

To become an exclusive photo contributor with iStock you need 250 downloads and a 50% acceptance rate. You can also apply for exclusivity when you have more than 500 DLs, regardless of your acceptance rate. You can find your acceptance rate by clicking on the Exclusive status link from your profile, which will show you your Exclusivity status page. Vector, Video and Audio have their own requirements, please check the Exclusive Program page for more info.

Exclusive contributors cannot license their files on a Royalty Free basis through any agencies outside of the Getty Images family. iStock exclusivity applies to the artist, not just to individual files. It is not enough to have certain files exclusively available here. Exclusives can still sell prints, do work for hire or license files on a Rights Managed basis outside of iStock though. Please contact Contributor Relations with any questions.

If you're applying to become an iStock exclusive, you will need to remove your files for the relevant media from all other sites before submitting your application. Some other agencies may lock your files for six months, so it's important to think ahead. If you have any issues applying for exclusivity, please open a Contributor Relations support ticket. It normally only takes a few days to process an application, but it may take considerably longer than that for Contributor Relations to get to your ticket. If you have recently applied for exclusivity, please try to be patient. HQ will get to your ticket as soon as they can.

Some of the benefits of being an exclusive contributor include being able to submit work to the Signature+ collection. Your Sig+ files will be mirrored to Getty Images and also earn you more money when sold as iStock Image Subscription sales. Your files in the Signature collection will also sell for more credits than files in the Essentials Collection. You will as also earn a much greater percentage royalty, up to 45%. The Best Match has historically favoured exclusive work too, so your files may also gain some prominence in that.

Exclusives can choose which, if any, of their work will be made available on the Partner Program sites, but as of June 2013, new files may not be added to the Partner Program. Exclusive contributors also have faster file inspections, no rejections for keywords and you can attend official iStockalypses as a full participant. You also gain access to exclusive forums and exclusive creative briefs.



(Edited on 2015-04-30 02:38:34 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 9:45AM
What are the iStock collections?
As far as buyers are concerned, and as of September 2014, there are now only two collections on iStock, these are called the Essentials and Signature collections. This brings the naming of our collections for regular pay as you go credit purchases in line with our current credit subscription offerings.

Essentials is mostly made up of non exclusive content from the former Main collection.

Signature is mostly made up of exclusive files from the former Signature, Signature Plus and Vetta collections.

Hidden away on the backend of the site we still maintain the Signature Plus collection for Exclusive photo contributors. Sig+ is used to mirror files to Getty Images. This is just a virtual collection though and it's simply there to aid administration.It is not something visible on the iStock site to buyers.


Is exclusive photo content mirrored to Getty Images?
Yes. Exclusive photo contributors can nominate files for inclusion in the Signature Plus collection, much like they could previously nominate for Vetta / Signature Plus. These files are then eligible to be mirrored to Getty Images. We have also increased the amount of content accepted by the admins into Signature Plus and therefore more Exclusive content is being mirrored on Getty Images than before. Files that are already mirrored to Getty will remain there, unless they are deactivated from iStock.



(Edited on 2015-01-11 11:16:28 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 10:09AM
What is the Essentials collection?

Content: All new uploads by Non Exclusive contributors will go into the Essentials collection by default. Exclusive files may be moved down into this collection from higher collections. Better performing Exclusive files may be moved from here up to a higher collection.

Mirroring: Content in the Essentials collection is not mirrored on Getty Images. If a file that has been previously mirrored to Getty Images is subsequently moved to the Essential collection on iStock, it will remain mirrored on Getty.

All Non Exclusive files in all iStock collections will be eligible to be mirrored on the Partner Program sites. Exclusive contributors may choose to opt existing files out of the Partner Program, but cannot opt new work in - see here for more details.

Credit Pricing:
1 new credit = 1 Essentials image, vector or audio file
6 new credits = 1 Essentials video file
Credit Subscription rate - Non Exclusive - All Collections: $0.28/download
Credit Subscription rate - Exclusive Essentials: $0.34/download



(Edited on 2014-10-06 08:38:27 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 10:58AM
What is the Signature collection?

Content: The majority of regular new uploads by Exclusive contributors will be added into the the Signature collection by default. Under-performing files in the Signature collection may be moved down into the Essentials collection. Better performing files may be moved up into the Signature Plus collection.

Mirroring: Content in the Signature collection is not mirrored on Getty Images. If a file that has been previously mirrored to Getty Images is subsequently moved to the Signature collection on iStock, it will remain mirrored on Getty.

All Non Exclusive files in all iStock collections will be eligible to be mirrored on the Partner Program sites. Exclusive contributors may choose to opt existing files out of the Partner Program, but cannot opt new work in - see here for more details.

Credit Pricing:
3 new credits = 1 Signature image, vector or audio file
18 new credits = 1 Signature video file
Credit Subscription rate - Exclusive - Signature: $0.75/download



(Edited on 2014-10-06 08:40:45 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 11:49AM
What is the Signature Plus collection?

Content: Signature Plus or Sig+ as it is often called, is a virtual collection that iStock uses to manage higher value content that is mirrored to Getty Images. The files in this collection come from the previous Signature Plus and Vetta collections. Only files from Exclusive contributors may be added to the Signature Plus collection. Better performing files from lower priced collections may be moved up into Signature Plus.

Signature Plus is an administration tool to help get files mirrored to Getty Images. It is not visible to buyers as a separate entity. Files that are are assigned to this collection will sell at the regular Signature price point for normal pay as you go credit purchases. On the Asset Detail Page, the price shown is the same for Signature and Signature Plus files. Signature Plus files do however earn a higher royalty than Signature files for Stock Image subscription sales.

Mirroring: Exclusive files in the Signature Plus collection will be mirrored to Getty Images. Exclusive contributors can nominate files for inclusion in Signature Plus, much like they could previously nominate for Vetta / Signature Plus, if they wish them to be mirrored to Getty Images. Files must be nominated at the time of upload for inclusion in Signature Plus.

Price:
3 new credits = 1 Signature image, vector or audio file
18 new credits = 1 Signature video file
Credit Subscription rate - Exclusive - Signature: $2.50/download



(Edited on 2015-01-11 11:18:34 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 12:10PM
Miscellaneous 2014 Collection Changes Questions:

What happened to the Vetta collection?
The Vetta collection has now been disbanded and all of the files that were in Vetta have been moved into the Signature Plus collection. When a Vetta file sold, the contributor would receive a lower percentage royalty. Now,when these files sell as part of the Signature Plus collection, contributors will receive their standard royalty rate, which is higher than their previous Vetta royalty rate. Former Vetta files are now included in the iStock Image Subscription program and pay the Signature Plus rate of $2.50 per sale.

What about files that used to be in Vetta and Signature Plus?
For content formerly in Signature Plus, we will pay the Signature Plus royalty rate for iStock subscriptions and will also continue to mirror this imagery on Getty Images.

For Vetta files, we will now pay a la carte royalties at your standard (higher) royalty rate. We will pay the Signature Plus royalty rate for Vetta imagery in iStock credit subscriptions and will also continue to mirror the Vetta files on Getty Images.

How will the 2014 collection changes affect the Redeemed Credits targets and royalty rates?
At the end of 2014 contributors will be guaranteed to retain their royalty rate and nobody will drop a level if they fall short of their target Those who exceed their RC targets will however be able to move up a level in their royalty rate. This is exactly what happened at the end of 2012 and 2013.

How much will files cost under the new credit system?
All files will cost the same amount, regardless of the size required, therefore:

1 new credit = 1 Essentials image, vector or audio file
3 new credits = 1 Signature image, vector or audio file
6 new credits = 1 Essentials video file
18 new credits = 1 Signature video file

Detail by File Type:

Photos

  • Vetta and Signature+ move to Signature and will be included in the Signature Subscription offering.
  • The nomination processes will stay in place.
  • Accepted nominations and former Signature+ and Vetta images will retain Signature+ status and retain search prominence.
  • Signature+ (including x-Vetta) subscription downloads will pay at the Signature+ subscription rate.
  • Vetta royalty rates will no longer apply; all files will pay at standard royalty rates.
  • Former Vetta imagery will continue to mirror in the Vetta collection on Getty Images.
  • Existing and new Signature+ will be mirrored in the E+ collection on Getty images.
Videos

  • Vetta will be moved into the Signature collection.
  • Vetta royalty rates will no longer apply; all files will pay at standard royalty rates.
  • Former Vetta video clips will continue to mirror in the Vetta Video collection on Getty Images.
  • Exclusive video will continue to be mirrored on Getty Images in the renamed; Creatas Video collection on Getty Images (previously iStock Footage).
Vectors

  • Vetta will be moved into the Signature collection.
  • Vetta royalty rates will no longer apply, all files will pay at standard royalty rates.
  • All existing and new exclusive vectors, including former Vetta, will continue to be mirrored on Getty images in the renamed; Digital Vision Vectors collection (previously iStock Vectors).
Audio

  • Exclusive audio tracks will remain in the Signature collection.
  • Exclusive sound effects and basic complexity loops will move to the Essentials Collection to remain competitively priced in the market.
  • All non-exclusive audio files will remain in the Essentials collection.




(Edited on 2014-10-07 11:08:29 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 2:19PM
Is there a list of things we're not allowed to upload?
There are certain subjects that iStock cannot license due to intellectual property issues. Some of these are listed in the iStock/Getty wiki. The wiki is updated regularly, so please check it to see if a subject is currently acceptable for upload or not.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 2:27PM
What is a Creative Network?
The Creative Network is used to connect site members together, and it works a bit like an address book. There is no prize for having the biggest CN so most people keep it to people who have helped them, people they respect, or friends you may have made here. When inviting someone to join your network, we suggest putting in some comments as to why you are trying to add them - many people won't accept an invite without some personalised greeting.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 2:36PM
What's with the acronyms? BME? WMTY Huh?
Best Month Ever! Worst Month of The Year! There are quite a few acronyms flying around the forums among the regulars and it can be quite confusing for newcomers. However, we have a link here to an old thread that explains most of them Click here to find out more.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 2:47PM
How much do you make in a year?
This question gets asked quite a lot by new contributors, possibly because they want to determine if time spent doing iStock will be "worth it". It's a difficult question to answer. Like many pursuits, we have full time dedicated professionals and some part-time hobbyists. We have people earning thousands of dollars a week and others who may only collect a hundred a year, and everything in between. People generally are quite cagey about supplying their income information to strangers, so don't expect much of a detailed answer if you pose this question in the forums.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 2:50PM
How can I buy iStock content using money I earned here?
The convert earnings to credit scheme has now ended. If you wish to buy credits then you will need to do so using Paypal or a Credit card to pay for them.



(Edited on 2014-10-06 09:20:57 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 2:55PM
How do I change my site username?
You cannot change your site username yourself. If you would like to change your iStock site username then you will need to send Contributor Relations a note, telling them exactly what you want it changing to. They can change it for you in a day or two. Remember this is a business and a stupid username can potentially scare away buyers.
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 3:02PM
TAX

What is the tax interview and where can I find it?

You can find the tax interview here: https://secure.istockphoto.com/tax-interview

In order to get paid by iStock and to avoid paying undue withholding tax to the US tax authorities, you need to complete the tax interview. You need to provide your name, address, tell us your country, provide your tax identification number (either US or Foreign*) and answer various questions by checking boxes, but it’s quite easy.

Why am I being asked to complete a U.S. tax form using the online tax interview?

Contributor royalty payments issued by Getty Images are subject to U.S. tax rules. To reduce, or possibly eliminate, the amount of U.S. tax deducted from your royalty payments you can complete a U.S. tax form. The on-line tax interview helps you to complete the correct form in a step by step format. This is much simpler than dealing with confusing U.S. tax forms and instructions.


What kind of documentation is required in order to complete the Tax Interview?

There is no documentation required to complete the tax interview. In the tax interview you provide your name, address, tell us your country, provide your tax identification number (either US or Foreign*) answer various questions by checking boxes, etc.

There could be situations where, once someone has completed the interview, additional documentation is requested after the fact based on answers, and if that occurs they are sent a notification and there is a 30 day window for them to provide the item requested. The documentation are things personal to them, for example a copy of their identification, passport, etc.

For those in France, Japan, Luxembourg, Slovakia, they will want to apply for a US EIN (Employer Identification Number) but this is done by fax and typically takes a day.

* By foreign we mean the tax identification for the country you live in.

How do I find my TIN if I’m in Europe?

This link will provide you with information pertaining to your TIN if you are in Europe.


I’m in France, Japan, Luxembourg, or Slovakia, how do I apply for the US EIN?

If your country does not issue you a Foreign TIN (Japan, France, Slovakia, and Luxembourg), you can apply for a U.S. Employer Identification Number (EIN) with the IRS. Typically the EIN is provided within a day. Complete form SS-4 to apply for an IRS issued EIN by following the IRS’s instructions for Form SS-4 available on the IRS website.

International applicants should call +1 267-941-1099. You may be asked by the IRS representative to mail or fax the signed Form SS-4 within 24 hours of the call.


Why would I want to apply for an EIN if I live in Japan, France, Slovakia, or Luxembourg? How will it effect me?

If you are a tax resident of France, Japan, Luxembourg or Slovakia (countries that do not issue tax identification numbers to their residents) and you complete the tax interview without a TIN you will be subject to 30% tax on sales to customers in the US and 0% tax on sales to customers outside of the US.

If you are a tax resident of France, Japan, Luxembourg or Slovakia (countries that do not issue tax identification numbers to their residents) and you complete the tax interview with a US TIN you will be subject to 0% tax on sales to customers in the US and 0% tax on sales to customers outside of the US


If I complete the tax interview, does that mean that I will not have US tax deducted from my payments?

Not necessarily. The amount of reduction of U.S. tax will vary person by person. It will depend on your country of tax residency, the information you provide during the interview (such as your US or Foreign TIN), and if there is a treaty between that country and the U.S. that reduces U.S. tax withholding. U.S. contributors completing the tax interview and providing their U.S. TIN will typically be exempt from any US tax deductions. Non-US contributors completing the tax interview will be exempt from U.S. tax deductions for royalties for licenses to customers outside the U.S. The rate of tax for royalties paid for licenses to customers inside the U.S. will vary from 0% to the maximum of 30%.


I'm in a non-US partnership. What does all of this mean for me?

Non-US Partnerships are tricky. For Getty Images US to reduce tax deducted from royalty payments to a non US partnership entity under a tax treaty, a US TIN is actually needed. Non US partnerships in treaty countries can apply for a US EIN (Employer Identification Number) using IRS for SS-4. It can be done by phone, fax or mail and typically is done within a day.


How can I tell if my country has a tax treaty with the US?

Take a look through this. If you want to see a breakout of the withholding taxes for your country you can find that on page 36 and page 38. The Income Tax Code that concerns our contributors would be 11(Film and TV) and 12(copyrights).

What happens if I don't do the Tax Interview?

You will be subject to maximum withholding tax.


If my country doesn't have a tax treaty with the US is there any point in completing the Tax Interview?

Even if you’re not in a treaty country it’s still extremely beneficial to you to complete a US tax form via our tax interview. If you do not complete the interview your payments will be taxed at 30% for US sales and 28% for non US sales. If you complete the tax interview, but are not in a treaty country, your payments will be taxed at 30% for US sales and 0% for non US sales.

I've already completed the Tax Interview as a Getty Contributor, do I need to complete the Tax Interview again? - new

Yes. You will be required to complete the Tax Interview for your iStock account.


I’m a US Citizen will I have taxes deducted from my payments? - new

If you are a US person or business and complete the tax interview (completing a W9) you will not have taxes deducted from your payments.


What if I’m a US Citizen that resides in a different country? - new

If you are a US Citizen you would be considered a US Contributor for US IRS reporting purposes. If you complete a W9 you will not have any tax deducted from payments. You would receive a 1099 reporting your income after the close of the calendar year.


Can I request a refund of any taxes withheld once I complete the tax interview?

No, we cannot refund withholding taxes deducted from your royalties. If withholding taxes are deducted you will need to request a refund of these withholding taxes directly from the Internal Revenue Service (IRS) of the United States. If you have questions on how to request this refund please contact your tax advisor.


When will I be subject to withholding tax on royalty earnings?

Earnings paid by Getty Images (US), Inc. are subject to U.S. withholding tax. Completing the automated on-line interview will ensure that withholding taxes are properly applied on your earnings. Payments from Getty Images (US), Inc. will begin March 25th, 2015 with February’s invoice (account balance at February 28, 2015).

What tax forms can I expect to receive?

For payments made through Getty Images (US), Inc., yearly tax forms will be issued for all payments (there is no minimum amount required for issuing the form). The following tax forms will be issued in early 2016 for your 2015 payments:

  • US 1099 forms will be issued to US Taxpayers for all amounts paid.
  • US 1042-S forms will be issued to non-U.S. Taxpayers. One form will be sent for each of the earnings types (film, stills, adjustments, referral fees).
  • Canadian contributors will also receive a T5 for payments made by iStockphoto LP

Can I receive payments as a business and register my business tax details?

Yes, you will be able to enter your business and tax details during the Tax Interview.


Can I still submit GST invoices?

You'll be able to submit GST invoices for all payments made from iStockphoto LP. On January 31, 2015, your ASA will be assigned to Getty Images (US), Inc. You will not be able to submit invoices for payments from Getty Images (US), Inc. Note that payment of your January invoice (balance at Jan. 31, 2015) will be on Feb. 25, 2015 and will be from iStockphoto LP.

Please contact Contributor Relations for information on how to submit GST invoices if you do not have this information already.

PLEASE NOTE: There is a lot of terminology flying around in this FAQ. We've put together a glossary to help you get your head around some of the terms.



(Edited on 2015-01-26 04:35:36 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed Mar 6, 2013 3:49PM
PAYMENT

How do I request a payment of earnings?

You do not need to request a payment of earnings. If your account balance is $100 or more on the last day of the month, and you have provided iStock with your payment details, then you will receive a payment the following month. This is an automated process and you will not need to make a request yourself every month or every time that you earn over $100.

When will I be paid?

On the 25th of each month you will receive whatever your balance was on the last day of the previous month, assuming it was over $100. This payment will include your earnings from regular iStock credit sales that occurred in that previous month and also earnings from iStock image subs, PP, GI and GI+ sales that occurred in the month before that. If the 25th falls on a weekend or U.S. holiday, the payment will be made on the first business day prior to that.

If your balance was $100 or more on the last day of the month, your account balance will have that amount removed on the 5th day of the following month and an invoice showing the amount removed will be created which will show up here:

Your Payouts Reports

For example, if your account balance on January 31st is $100, then your balance will drop by that amount on the 5th of February, leaving your balance only showing your earnings reported after January 31st. This $100 will be moved from your account balance to our accounting system and will show up in your Payouts Report. You will then receive this $100 on the 25th of February, and so on throughout the year.

Please note: Payout Reports may not be generated instantly on the 5th of the month.

Here is a summary of how the system works:

Step 1 - On the last day of every month, a note is made of your account balance.

Step 2 - On the 5th day of the following month, the amount noted in Step 1 is removed from your balance.

Step 3 - On the 25th day of the month, you will be paid the balance that was removed on the 5th.

*Note - as before only balances over $100 are eligible for payout. If you have less than $100 in your account on the last day of any month, your balance will simply roll over and grow until it finally does exceed $100.


Where can I provide my payment and tax information?

There are two links on your iStock profile page here:

Payment Information: http://www.istockphoto.com/payment-information

Tax Interview: https://secure.istockphoto.com/tax-interview



Will I receive a monthly statement?

No, however you will be able to view an invoice with the payment details from your Payout Reports page once a payment has been made.

What payment methods are available to me?

Payment options are:

  • USD PayPal
  • USD Cheque (Powered by Payoneer)
  • USD Direct Deposit ACH (available for US contributors only, powered by Payoneer)
  • USD Prepaid Mastercard (Powered by Payoneer)
  • USD International Wire (Powered by Payoneer)
  • Local Currency Wire (Powered by Payoneer)



What are the payment fees that I will be charged?

There are no set-up fees.

The fee schedule for each payment type is as follows. These fees are charged by the payment processor:
  • USD PayPal $0
  • USD Cheque $0
  • USD Direct Deposit ACH (available for US contributors only) $0
  • USD Prepaid Mastercard $0
  • Local Currency Wire $0 + currency conversion fee depending on currency
  • USD International Wire $9.00


Is there a payment limit/maximum?

There is no limit to payment amounts for Payoneer; however, the limit for PayPal is $10,000 USD per month. If you are expecting to receive payments of $10,000 per month or more, we recommend you choose a Payoneer payment method.


Will I receive a remittance notice when a payment has been made?

Yes, you will receive an email notification at the time of payment, providing that you have supplied us with the correct email information in your iStock profile.

Will I be able to see what withholding tax(if applicable) has been removed from my earnings?

Yes. Your monthly payment invoices will provide a breakdown of any and all withholding taxes




(Edited on 2015-03-03 07:31:49 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Tue Mar 26, 2013 10:46AM
How do I deactivate a file?
If you would like to remove a file from your iStock portfolio, you can deactivate it by following these steps. First, go to the normal file close up page also known as the Asset Download Page or ADP for short, that's the page where it can be downloaded from by the buyers, not the edit page. On the right hand side below the keywords and other data there is a link titled Administration, click on that.

deact1

You should then see a new bar appear at the top of your screen that looks like this:

screen131118-165950

If you mouse over the Manage File option, you can then just click on "Deactivate this file" at the bottom.

You should then see something like this:

screen131118-172025

You can add a quick reason in the box for your own future reference and hit the Deactivate file button below it. That's it, the file is deactivated and you should receive an email right away confirming that this has happened.

Files that you deactivate are instantly made no longer available for download. Although deactivations are instant, the file will still show up in searches, including lightboxes and portfolio searches, until the site index runs again, which is usually every 24hrs although not on weekends.

(Edited on 2015-04-26 09:51:37 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Tue Mar 26, 2013 3:57PM
How come I sold a file but it has no views?

Buyers can buy a file without registering a view. From a page of search results, a buyer could add your file to a lightbox and then later download the files from their lightbox page. As the buyer has not actually visited the Asset Download Page (ADP) then no view is registered.



(Edited on 2015-03-10 06:10:05 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveForum Moderator
Posted Wed May 1, 2013 5:04AM
How does the view counter work?

The file view counter is only triggered when a logged in iStock member with a buyer account looks at a file close up page i.e. the page that files can be directly downloaded from. A contributor viewing their own file page will not register nor will any other contributor viewing that page.

A file being moused over and viewed with the loupe function in search results does not count either. Views will only count if they are made by an active non-contributor iStockphoto account. Views as shown on the files themselves update each day when the site index runs but the view stats as shown on the my_uploads page are updated in near real time.



(Edited on 2014-04-07 08:24:23 by kelvinjay)
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