CONTRIBUTOR FAQ - READ THIS BEFORE YOU POST

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kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Wed Mar 6, 2013 4:15PM
iStock Contributor Guide and FAQ

Firstly, if you have any questions, we have a new resource for you that's searchable, making it even easier now for contributors to find answers to common questions, please check it out here:

CONTRIBUTOR FAQs - CLICK HERE


As well as that, we have lots of forum based resources too:

The following links will take you to the specific parts of this thread:


Here are links to the guidelines for these specific media:



(Edited on 2014-06-25 09:24:50 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Wed Mar 6, 2013 4:15PM
Strange Royalty Amounts - Find answers here!

Mysterious balance rises

Pretty much every month we see people on the forums reporting mysterious balance rises. If you have seen a balance increase but cannot find a corresponding sale to account for it, it's most likely that you have had sales in the Partner Program or sales on Getty Images, so here's where you can find out more:


There are monthly threads in the Partner Program Forum to discuss PP sales and in the Exclusive Forum for people to post and discuss their Getty Images or GI sales. If you click on THIS LINK and see either green bars or purple bars, you have had a PP or GI sale, respectively.


Strange or inconsistent royalty rates received

Since 2007 the royalties paid to contributors have been based on the original net cost of the credit(s) used.

In effect what that means is that a file may earn a contributor different amounts when it sells, even if it sells at the same size, as the royalty paid depends upon the credit package that the buyer used to purchase the credits that were used to license the content. Larger packages of credits offer larger discounts for buying in bulk.

Since 2005, all credits purchased have had a one year life span, although extensions to this time limit may be granted at the discretion of Customer Support. However, there may still be a tiny amount of pre 2005 10 cent credits floating about that had no set life span.

One important factor to keep in mind is that any combination of credits could potentially be used to download a file, and each credit could have a different net value and result in a royalty not shown on the current packages page.

Additionally, it is worth noting that for the very biggest buyers, whose needs exceed even the largest advertised credit bundles, there have apparently been deals that offer larger discounts than those advertised on site.

Another cause of frequent head scratching is seeing you have sold and Extended License but then not appearing to receive any money for it. Or you sold an EL but only got a few dollars for it. If this has happened then the chances are that you have had someone buy an Extended Legal Guarantee. Although it appears in your charts as an EL sale, contributors do not receive any money for it, for reasons laid out in the article above. You do still receive the royalty for the size of file sold though.

Unrelated to the above, but on the theme of odd royalty amounts, if you should stumble upon an instance where you see a royalty of 0.00 it is the result of someone re-downloading the file after having just paid for it. Customers are permitted to re-download files (without additional credit cost). Since all file downloads are tracked and recorded you may see the repeat download as a 0 royalty. If you have previously downloaded your own image for any reason in the past, this file will now show as being free to download to you, but not to others who have not previously licensed it.



(Edited on 2013-09-27 04:03:27 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Wed Mar 6, 2013 4:16PM
iStock Image Subscriptions

You may have noted a bump in your balances and not have found any corresponding iStock or Partner Program sales. This may be because you have earnings from iStock's Image Subscription program. These are royalties that are paid out on a monthly basis.

The original discussion thread can be found here:

iStock Image Subscription Announcement - Launched April 3, 2014.

In order to help those who may not have followed those rather lengthy discussions, we provide the following summary to help you find the most pertinent and current information.

What are the Royalty Rates for iStock Image Subscriptions?
  • Non-exclusive: All Collections: $0.28/download
  • Main (exclusive): $0.34/download
  • Signature (exclusive): $0.75/download
  • Signature+ (exclusive): $2.50/download

When are iStock Image Subscription royalties paid?

These royalties are paid once a month and are due to be paid before the end of the month following the one in which they were sold. For example, files that are sold in January should be paid out before he end of February and so on throughout the year. There is no set date for when these payments will happen.


Where can I see what has sold?

Image Subscription sales reports can be found on this page here:

http://www.istockphoto.com/my-account/my-uploads/subscriptions

On your my_uploads page, you will see a link to Image Subscriptions in the left hand column, under the heading of Contributor Tools i.e.

screen140521-225537

You can also see Image Subscription sales marked on your stats charts in grey e.g.

screen140625-154243

Known issues:

  • The stats bars currently show all sales grouped into one day and do not match the individual sales dates shown in the CSV file or on the Image Subscription sale page. All sales appear on the stats charts on the first day of the month that a contributor had an Image Subscription sale.
  • All Image Subscription sales stats are lumped together in the monthly view in the first month that a contributor had a sale. So sales in July etc are likely to be shown in April or whenever a contributor first had such a sale.
  • The Image Subscription sales do not appear on the file download page for files that have sold. The total royalties for the file are not updated.

We have people looking into these issues and we will provide further info and updates when we can.



(Edited on 2014-08-07 10:21:03 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Wed Mar 6, 2013 4:27PM
Model releases

First, please read the iStockphoto Photography Standards: Model Releases Article

Second, please read the Model Release FAQ.

The articles linked above have the most complete information on model release best practice.

Model Release FAQs:

How can I upload more than one model release for a file?
You can just stitch all the releases into one jpeg in Photoshop or anther image editor. You can also put the signed paper releases next to each other on a table and photograph them. Alternately, the third party software Deep Meta can do this for you automatically.

I've uploaded the wrong release, do I need to upload my file again?
If your uploaded file has not yet been inspected and you need to replace a MR that you uploaded in error, you can use this link to replace it and just replace the XXXXXXs with your file number.

http://www.istockphoto.com/file_modelrelease_upload.php?id=XXXXXX

What is the change in policy that started on September 1 2009?
Files needing a model release that have been created after September 1 2009 need to specify a shoot date on the release. Files created before September 1 do not need to specify a shoot date. If you have older shots with older model releases that you haven't uploaded yet, you can still upload them after September 1st 2009.

Do I need to specify that they were shot prior to Sep 1 2009?
Additional information entered into the Description field is helpful to the inspection team. Please check to make sure it is removed from that field after acceptance.

Can I use a single release and just add new shoot dates to it each time?
You cannot add new dates to an old release. Not even if everyone signs it again. A new release should be created each shoot. You can use a small date range, so for example 'July 27-30th 2009' in the shoot description. However this has to be a small time frame, where 1 shoot extends over several days. You cannot use this to cover weeks or months of shooting.

When can the contributor sign and date the release?
Any date before or after the model and witness sign and date.

When does the model have to sign and date the release?
Any date before or after the shoot date.

When does the witness have to sign and date the release?
At the same date as the model. The witness must witness the model signing and therefore the dates for the witness and model signatures must be the same. The witness does not have to witness the photographer or videographer signing.

Can models in group shots witness each others releases? (not their own)?
Yes.

Do all releases, even non-istock ones require photographer signatures and shoot dates?
Yes.

Are any of the fields on the release optional??
The email, ethnicity and visual reference sections are optional. Everything else is mandatory.

Can we use the Getty release?
Yes.

Can I replace the iStock info at the top of the release with my own name and logo?
Yes, so long as no changes are made to the other wording on the release.



Self Portraits

Do I need a release for self-portraits?
Yes.

Do self-portrait releases require a witness?
No, witness is not required for a self-portrait.

Do self-portrait releases require a shoot date?
No, catch all releases for self-portraits of you (the contributor) are OK.


Please help the inspector realize they are looking at a model release of the contributor by adding:

Self portraits – catch all date release allowed

Into both the Shoot Date and Shoot Description fields.

Please resubmit the release if it gets rejected only for not having a shoot date. Reminder: Self portrait release do not require a witness either.

If you have any questions about MRs which are not answered by the linked article or the summary above, please open a new thread in the HELP FORUM, and we will try to assist you.



(Edited on 2013-11-18 08:37:30 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Wed Mar 6, 2013 4:29PM
Uploading and Inspection FAQs

Why was my application image rejected from the collection? Are the standards different?

What are the upload limits?

If I re-submit a file, does it cancel out the previous rejection?

How long does it take to have my files inspected?

Why was one of my later submissions inspected before an earlier one?

What can I do if I disagree with or don't understand a rejection?

Who or what is Scout?

Pending executive? What does that mean?

I don't see a thumbnail image when I am uploading to the site, is that normal?

What effect does the keyword order have on my files' Best Match position when I upload?





Searching, Sales and Promotion FAQs

How can I see which files I have sold?

I'm new here, how do I increase views and downloads?

Why can't I find my image in the search results!

Why has my account balance increased when I don't seem to have sold a file on iStock?

How long will it take to get my first download?

Yay! I got a download!

What is Best Match and how does it work?

How do I link similar files?

What are private lightboxes?

What are public lightboxes?




iStock Collections and Exclusivity FAQs

What's exclusivity? How do I become an exclusive contributor?

What is the Main collection?

What is the Signature collection?

What is the Signature Plus collection?

What is the Vetta collection?

What is the Value Collection?



Miscellaneous FAQs

Is there a list of things we're not allowed to upload?

What is a Creative Network?

What's with the acronyms? BME? WMTY Huh?

How much do you make in a year?

How can I buy iStock content using money I earned here?

How do I change my site username?

When will I receive tax forms for my iStock earnings?

How do I request a payment of earnings?

How do I deactivate a file?

How come I sold a file but it has no views?

How does the view counter work?

How can I nominate one of my files to be the free file of the week?

I had a file without a release deactivated, can't it just be moved to editorial instead?

How do I post pictures on the iStock forums?

How can I see which files I have sold?

What are the minimum photo file sizes?



(Edited on 2014-07-06 19:08:46 by kelvinjay)
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Wed Mar 6, 2013 4:31PM
kelvinjay
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveMember has won a contestForum Moderator
Posted Mon Mar 18, 2013 5:54PM
Below are the 2013-14 Redeemed Credit targets for iStock contributors.

There will be no changes to any of the RC targets over the previous year's targets. All redeemed credit targets for all file types will stay the same for 2013.

These targets will determine your starting/minimum royalty rate for 2014. If you reach a new target during the remainder of 2013 you will move up to the higher royalty rate, otherwise your current rate will remain in effect until the end of the year.

If you fail to reach your 2013 target, you will not drop a royalty rate at the start of 2014. If you miss your target, you will have your current royalty rate grandfathered. For example, if someone who is now on 30% only got 10,500 RCs by the end of the year and missed the 30% target by 500 then they will still start next year earning 30%.

Here are the 2013 rates:

2013RCtargets



(Edited on 2014-02-02 08:40:17 by kelvinjay)
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