Attention: These forums are no longer active. The iStock Contributor forums have moved to the Contributor Community site.

Royalty Delay - Downloaded files

Displaying 1 to 15 of 15 matches.
KevinCass
Member is a Bronze contributor and has 250 - 2,499 Photo downloads
Posted Thu Mar 14, 2013 6:23PM
I have 2 photos that show they have been downloaded in my portfolio, but haven't showed up as a download anywhere else. file_thumbview_approve file_thumbview_approve 

(Edited on 2013-03-15 10:13:55 by Lobo)
slobo
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Fri Mar 15, 2013 8:34AM

first one shows 1 DL and 9 views.


second one shows 1 DL and 6 views.
KevinCass
Member is a Bronze contributor and has 250 - 2,499 Photo downloads
Posted Fri Mar 15, 2013 10:02AM
Yes, but only on my portfolio, when I look at "view file download history" it shows no download and my earnings haven't changed. Just wondering if this is a bug?
Feverstockphoto
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Fri Mar 15, 2013 10:05AM
Could it be for use in Steel Cage?
Lobo
This user has the power to wield the BanHammer, a weapon forged in the fires of hell for that get-off-my-planet quality you can't get anywhere else. You betta reckonize.Forum Moderator
Posted Fri Mar 15, 2013 10:13AM
I can see the two files have been downloaded via subscription from the same buyer. I believe the royalties will be applied in short order. We have seen the royalty delay take as long as 4 days. We have this particular issue reported to the Dev team.

Ive edited the title of your thread to reflect the actual issue.

(Edited on 2013-03-15 10:14:33 by Lobo)
lostinbids
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Fri Mar 15, 2013 10:20AM
^ Lobo the problem has already been going on a week.  It is in the Bug thread, and a few separate threads have been locked on this. Hopefully the dev team already know about this.
Lobo
This user has the power to wield the BanHammer, a weapon forged in the fires of hell for that get-off-my-planet quality you can't get anywhere else. You betta reckonize.Forum Moderator
Posted Fri Mar 15, 2013 10:26AM

Posted By Lobo:
I can see the two files have been downloaded via subscription from the same buyer. I believe the royalties will be applied in short order. We have seen the royalty delay take as long as 4 days. We have this particular issue reported to the Dev team.

Ive edited the title of your thread to reflect the actual issue.


Sorry, I forgot to be entirely clear

(Edited on 2013-03-15 10:26:42 by Lobo)
KevinCass
Member is a Bronze contributor and has 250 - 2,499 Photo downloads
Posted Fri Mar 15, 2013 10:35AM
Thanks Lobo, that explains it.
PaulCalbar
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsExclusive
Posted Fri Mar 15, 2013 2:00PM
Happened me to, two days ago with photo 23429479, showing a download but no money.

(Edited on 2013-03-15 14:00:42 by PaulCalbar)
RobertsGalleries
Member is a contributor and has less than 250 Photo downloads
Posted Tue Mar 19, 2013 3:29PM

This file was downloaded on 3/8/13. It is now 3/19/13. Earnings from Royalties have not been updated. It just says Royalty pending.


file_thumbview_approve 
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Tue Mar 19, 2013 3:43PM

I just took a look at mine. Could this be correct? A delay from June of last year?


Sub_Delay
traveler1116
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Tue Mar 19, 2013 3:57PM
You have to go into the details to see the date, click on the 1 under delayed royalty and then on the tab for royalty delay to see the specifics.

(Edited on 2013-03-19 15:57:33 by traveler1116)
cmannphoto
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsExclusive
Posted Tue Mar 19, 2013 4:10PM
Posted By traveler1116:
You have to go into the details to see the date, click on the 1 under delayed royalty and then on the tab for royalty delay to see the specifics.

(Edited on 2013-03-19 15:57:33 by traveler1116)

Thanks, I did that and the date on the delayed royalty is 14/03/2013 3:51 PM MDT

So it looks like the "Last DL" is not correct on the Subscription page on the 2 delayed DLs I have.

I have sent a ticket to CR just to confirm.
traveler1116
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 250 - 1,249 Video downloadsMember is a contributor and has less than 125 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Tue Mar 19, 2013 4:14PM
The date is for the 1 that shows up under sub dls, the royalty delay one hasn't been counted yet.
slobo
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Tue Mar 19, 2013 5:53PM

Inspired by this thread, I checked my delayed royalties. First one shows 65535 (sixtyfivethousandfivehundredthirtyfive) delayed royalties! When clicking on that number it shows last download was on 16/04/2012 and there is no pending Royalty Delay.


All in all, I have 10 files showing RD with oldest being from 07/03/2013 (12 days today)


 
This thread has been locked.
Displaying 1 to 15 of 15 matches.
Not a member?Join