Posted Thu Apr 4 1:50PM
Certain video file pages of mine are showing up with a 503 error. I had a buyer complain to me that he could not access one of my files because of this. Examples can be found below:
They can still be seen on my portfolio and in searches. Anyone else having this problem?
Posted Thu Apr 4 1:55PM
We had some similar reports a few months ago. If you open a support ticket and let contributor relations know, they should be able to reprocess them for you.
Posted Thu Apr 4 1:58PM
Thanks. Do you know why this is happening? I'm worried now that more of my files are going to show up like this but I don't want to spend the time checking all 3,000+ of them.