Posted Mon Aug 7, 2006 9:15AM
When I open the file in Quicktime Pro, and go to: Window -> show movie info (CTRL i) is says:
I rendered my clips with Adobe premiere pro 2, and did all the things from the Requirements pages on the website...
What am I doing wrong? any ideas?
(EDIT) Solved the
problem.. when you upload an mp4 proxy file first, and is approved you get a link (in the approval email) to a new upload page to upload the MOV, that page recognized my MOV's, so it has something to do with the html/php/...code of the upload page. The link in the email points to a page that gives a timeout after 15 seconds... read on..
If you get a timeout after 15 seconds do this:
The webaddres starst with "www.istockphoto" change this to "uploads.istockphoto" and the file will upload without a timeout. There must be a timeout setting on the regular domain (www), but not on the "uploads" sub-domain...
(Edited on 2006-08-10 10:32:45 by pbc278)
Posted Mon Aug 7, 2006 3:56PM
Probably the file got corrupted during upload. Happens every now and then.
Posted Tue Aug 8, 2006 12:24AM
5 out of 5 times? I don't think so... I used different files and I keep getting the same error.
I wonder what causes it. Maybe someone from the staff can tell?
Posted Tue Aug 8, 2006 2:27AM
Can someone from the staff please tell me what's wrong? I'm eager to upload my clips...
Posted Tue Aug 8, 2006 9:57AM
I got the same problems, full res files always get rejected.
It's a pain when you upload 20mo and you get a no, it's not a good file.
So I uploaded a low res .mp4 file and wait for the inspection, if the file is accepted then I'll try my full res .mov. (64x480, 24fps, jpg .mov)
(Edited on 2006-08-08 09:58:17 by julos)
Posted Tue Aug 8, 2006 12:11PM
i got the same problems too. I rendered my job with Adobe After FX 7.0.
Movie fps 29.97 Best Quality motion JPEG A and 720 x 486 5 seconds movie.
(Edited on 2006-08-08 12:12:06 by dem10)
(Edited on 2006-08-08 12:12:57 by dem10)
Posted Tue Aug 8, 2006 4:54PM
got the same problem too. Rendered from AE7 1920x1080 Photo jpeg. Movie info shows Apple photo jpeg encoded
Dunno whats up
Posted Tue Aug 8, 2006 5:28PM
This error occurs if the mime type for the video file (detected by the browser) is not 'video/quicktime'
You could try uploading with a different browser.
Posted Tue Aug 8, 2006 9:08PM
YEah that fixed the problem, Firefox was causing the problem. IE works fine
Posted Wed Aug 9, 2006 12:53AM
/argh , still not working, I tried Firefox and Internet Explorer.
is there an option you can activate ?
edit : it now works with 720x486 ! dont know why but it works
(Edited on 2006-08-09 14:38:03 by julos)
Posted Thu Aug 10, 2006 10:37AM
Read the first posting of mine, to see what I did to solve any problems with MOV's and timeouts.
(Edited on 2006-08-10 10:38:37 by pbc278)
Posted Sat Aug 12, 2006 3:04PM
I tried with one full res file and it worked, so I think you've solved my problem
(Edited on 2006-08-12 15:04:19 by luxxtek)