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Lightbox Problems- Purchasing and viewing

Displaying 1 to 4 of 4 matches.
lostinbids
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Tue Aug 12, 2008 3:57AM

I have had a couple of problems with the lightboxes.


1. I collected some images together into a lightbox and passed on the lightbox number to my web designer.  Unfortunately putting the lightbox number into the lightbox search gave no results.  I also tried this and the same happened. (this was in firefox on pc).


2. This is not so much of a problem but was a little bit of a pain.  I decided to purchase all the images in the lightbox (36 images) and used the purchase lightbox tab at the bottom.  This took me though to a page to pick the size i wanted which was great.  I selected all the sizes and expected to find a download all images tab after the third page of size selection but instead I realised I had to go back and click download on each one individually.  Did I do something wrong or is this the way it is meant to be?


Thanks Jo
lostinbids
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto Videographer
Posted Tue Aug 12, 2008 8:33AM
Bump (sorry about that, but I would like to know if the problem is with me and my web designer or for everyone)
aristotoo
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveExclusive iStockphoto Illustrator
Posted Tue Aug 12, 2008 9:31AM
I've checked on one of my LBs and it seems to me, Jo, that you have to click download for each image.
photolia
Member is a Bronze contributor and has 250 - 2,499 Photo downloadsExclusive
Posted Tue Aug 12, 2008 9:39AM

Maybe you need to give your web designer the whole link...


http://www.istockphoto.com/file_search.php?action=file&userID=2534593&text=wellbeing


 
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