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Application problems

Displaying 1 to 3 of 3 matches.
nicolesy
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Posted Fri Feb 13, 2009 4:47PM
I'm trying to start uploading my application video files, but keep getting the following error:

Errors were encountered:

  • The video's height must be between 240 and 1080 pixels.


Please fix all errors to continue.


My video is 1920x1080.  Not sure what I'm supposed to do to fix this!  Thanks
wolv
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Posted Fri Feb 13, 2009 7:38PM
For HD 1080 application videos the files should be half that size. Re-size your files to 960 x 540 and that should resolve the problem.
nicolesy
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerExclusive iStockphoto Audio ArtistMember has had a File Of The Week
Posted Fri Feb 13, 2009 8:04PM
Thanks, I'll do that. (I wonder why it doesn't just say that on the error message. )
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