Delayed Royalty Subscription Sales Not Updating

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RichLegg
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is an InspectorExclusiveAwarded to fabulous photographers with more than 100,000 downloads
Posted Fri Feb 27, 2009 9:02AM

I have several subscription sales that have remained "Pending" since Wednesday.  Usually, the sub sales update just after midnight (my time zone), but this hasn't happened the last two nights.  I'm assuming that this isn't isolated to my account. 


Is anyone else seeing this?
Nic_Taylor
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto IllustratorMember has had a submission accepted to the Designer Spotlight
Posted Fri Feb 27, 2009 9:07AM
Same here. I've got a small handfull as well. It's not just you! 
EasyBuy4u
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Fri Feb 27, 2009 9:21AM
Same for me!
yewkeo
Member is a contributor and has less than 250 Photo downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloads
Posted Fri Feb 27, 2009 9:43AM
Me too!
lostinbids
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto VideographerThis member chickened out of their last cage challenge. What, are you scared of a little photoshop challenge?
Posted Fri Feb 27, 2009 9:47AM
Wow, me too. I never really check there unless I am having a slow day, but there is one.
slobo
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Fri Feb 27, 2009 10:24AM
where do you see "Pending"?
lostinbids
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsExclusiveExclusive iStockphoto VideographerThis member chickened out of their last cage challenge. What, are you scared of a little photoshop challenge?
Posted Fri Feb 27, 2009 11:12AM
Posted By slobo:
where do you see "Pending"?


If you go to the subscription tab in my uploads and sort by delayed royalty then there may be an image with a 1 (or 2 or 3... or multiple images) next to it, not the word 'pending'.
RichLegg
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is an InspectorExclusiveAwarded to fabulous photographers with more than 100,000 downloads
Posted Fri Feb 27, 2009 11:20AM
Posted By lostinbids:

Posted By slobo:
where do you see "Pending"?



If you go to the subscription tab in my uploads and sort by delayed royalty then there may be an image with a 1 (or 2 or 3... or multiple images) next to it, not the word 'pending'.


If you then go into the download details of the image under "delayed royalty", and then click on "royalt delay" you will see a status of "Pending".


 


 
LLMillerMediaCLOSED
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Audio downloadsExclusiveExclusive iStockphoto Audio ArtistThis member has lost their last cage match. Consider this the black eye the bully gave you after school by the bike racks.Member has had a File Of The Week.
Posted Fri Feb 27, 2009 11:24AM
SilkenOne
Member is a contributor and has less than 250 Photo downloadsMember is a contributor and has less than 250 Flash downloadsMember is a Diamond contributor and has 25,000 - 199,999 Illustration downloadsExclusive iStockphoto Illustrator
Posted Fri Feb 27, 2009 12:47PM
I have the same thing...subscription pending since Wednesday. I contacted Support and just received a reply. Apparently subscription royalties are taking longer than usual to post to accounts. They are working on the problem.
slobo
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusiveExclusive iStockphoto Audio Artist
Posted Fri Feb 27, 2009 1:20PM
ok, thanks everyone for explanation.
EduLeite
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerMember has had a submission accepted to the Designer Spotlight
Posted Sat Feb 28, 2009 8:25AM
It still delayed here!
sjlocke
Member is a Black Diamond contributor and has more than 200,000 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a Bronze contributor and has 250 - 2,499 Flash downloadsMember is a Silver contributor and has 2,500 - 9,999 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto Flash ArtistExclusive iStockphoto VideographerMember has had a File Of The Week
Posted Sat Feb 28, 2009 10:21AM
Thanks for the heads up. I've got about 35 in a holding pattern since Wednesday.
ZargonDesign
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsExclusive
Posted Sat Feb 28, 2009 10:33AM
I have a couple delays that go back to 2008 10/23/08 and 12/17/08. There also seems to be a delay on a file that has not had a subscription purchase.
LLMillerMediaCLOSED
Member is a Silver contributor and has 2,500 - 9,999 Photo downloadsMember is a Gold contributor and has 5,000 - 12,499 Audio downloadsExclusiveExclusive iStockphoto Audio ArtistThis member has lost their last cage match. Consider this the black eye the bully gave you after school by the bike racks.Member has had a File Of The Week.
Posted Sat Feb 28, 2009 1:48PM
I have 16 or so.
PickStock
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Sat Feb 28, 2009 4:07PM
Yep 3 here. One quite old.
RichLegg
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is an InspectorExclusiveAwarded to fabulous photographers with more than 100,000 downloads
Posted Sat Feb 28, 2009 4:14PM
My delayed group is approaching double digits.  Any admins want to chime in on when this is going to be remedied?
georgeclerk
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsExclusiveExclusive iStockphoto Audio ArtistMember has won a contestMember has had a File Of The Week.
Posted Sat Feb 28, 2009 4:25PM
Me too.  My Feb stats will be most grateful for the little extra boost.
EduLeite
Member is a Gold contributor and has 10,000 - 24,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 250 - 2,499 Illustration downloadsExclusiveExclusive iStockphoto IllustratorExclusive iStockphoto VideographerMember has had a submission accepted to the Designer Spotlight
Posted Sun Mar 1, 2009 6:23PM
Any news about that?!
PickStock
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a Bronze contributor and has 125 - 1,249 Audio downloadsMember is a contributor and has less than 250 Flash downloadsMember is a contributor and has less than 250 Illustration downloadsExclusive
Posted Sun Mar 1, 2009 6:29PM
It's been reported and they say they are working on it.
This thread has been locked.
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