Search, Lightbox and Portfolio Problems

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itsskin
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Illustration downloadsMember is an InspectorExclusiveExclusive iStockphoto VideographerMember has had a File Of The WeekMember has won a contest
Posted Thu Jul 30, 2009 10:42AM
Dear Rob, just explain me, WHY my best image now is no present in search results??? http://www.istockphoto.com/file_closeup.php?id=5496262

It just disappiared from frist palces!!!

(Edited on 2009-07-30 10:47:17 by itsskin)
sylvanworksCLOSED
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember has had a File Of The WeekMember has been inducted into the iStockphoto Hall of Fame.
Posted Thu Jul 30, 2009 10:52AM
I see it near the top when sorted by download. Best match is not static so it may not be in the same place it had been in the past.
itsskin
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember is a contributor and has less than 250 Video downloadsMember is a contributor and has less than 250 Illustration downloadsMember is an InspectorExclusiveExclusive iStockphoto VideographerMember has had a File Of The WeekMember has won a contest
Posted Thu Jul 30, 2009 12:16PM
Yes, nice choice. 1 year in top 10, then instantly can not be found by BM at ALL. It's just not in search results at ALL! Still, all other pics from other contributors are in their old place. Thank you very much, considering BM is default search choise.
sylvanworksCLOSED
Member is a Diamond contributor and has 25,000 - 199,999 Photo downloadsMember has had a File Of The WeekMember has been inducted into the iStockphoto Hall of Fame.
Posted Thu Jul 30, 2009 12:24PM
Sorry. Can you contact Contributor Relations and perhaps they can help get to the bottom of it as it is a bit off topic from this thread. Thanks!
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