よくあるご質問(FAQ)

標準または追加ライセンスが必要かどうかは、どこでわかりますか?

iStockでダウンロードできる素材は全て標準ライセンスが付いており、さまざまな用途で利用できます。素材は全て、ソーシャルメディア広告、街頭広告、PowerPointプレゼンテーション、映画など、お客様の用途に合わせて自由に編集、サイズ変更、加工が可能です。(ただし、「エディトリアル専用」写真は例外であり、用途は報道目的のみ、加工・編集は不可) 使用可能範囲についての詳細はコンテンツライセンス契約をご確認ください。

ただし、印刷部数が50万部を超える場合や再販商品を制作する場合、複数のユーザーと素材を共有する場合は、追加ライセンスを購入いただく必要があります。追加ライセンスは、標準ライセンスに加え、画像の場合は18、映像では21の追加クレジットが必要になります。

詳細を見る

どうやってサイトからイメージをダウンロードすればいいですか?

気に入った素材が見つかったら、そのサムネール画像をクリックして詳細情報ページを開いてください。そのページから、以下の簡単な手順でダウンロードが完了します。

1. 画像または映像のサイズ/解像度を選択します。

2. [このイメージをダウンロード]または[この動画クリップをダウンロード]をクリックします。

3. ご購入手続きページに移動します(サインインしていない場合は、サインインが促されます。)

4. クレジットを購入したら、素材の詳細情報ページで再び[このイメージ/動画クリップをダウンロード]をクリックしてダウンロードします。

5. 映像がある場所を確認します(ダウンロードフォルダ、デスクトップ、または最後にファイルを保存した場所にある可能性があります)。

定額使用を購入すべきでしょうか? その場合どのプランが良いでしょうか?

1ヶ月に画像(写真、イラスト素材、ベクター)を4点以上または映像を2点以上ダウンロードするのであれば、iStockの定額使用プランが非常にお得になります。

どの定額使用(月または年間プラン)でも、月々のダウンロード数を10、25、50、750点から選べます。さらに、年間定額使用の契約期間中や、自動契約更新が有効になっている場合は、前月までの未使用のダウンロード数を最大250点まで翌月に持ち越すことが可能です。必要なときに必要なイメージをダウンロードしてご利用ください。

iStockには3つの定額使用プランがあります。

ベーシック定額使用プランでは、お得なベーシック(Essentials)コレクションからの業界標準の写真、ベクター、イラスト素材すべてにアクセスできます。

ヒント:ベーシック定額使用プランで利用できる素材のみを検索するには、検索結果ページの検索バーの下にあるコレクショントグルで「ベーシック(Essentials)」を選択します。

プレミアム定額使用プランでは、ベーシック定額使用プランからの全素材と、iStockでしか入手できないプラス(Signature)コレクションの厳選された画像にアクセスできます。

プレミアム+ビデオ定額使用では、iStockが提供するすべての画像と映像にアクセスすることができます。

ロイヤリティフリーライセンスとは何ですか?

ロイヤリティフリーライセンスとは、支払いを1度だけ行うことにより、著作権で保護された画像や映像を個人使用や商用で継続的に使用できるライセンスです。画像や映像を何度使っても追加料金は発生しません。使用者は素材を使用する法的権利を取得でき、素材を提供した弊社コントリビューターは報酬を得ることができます。iStockでは全てのビジュアル素材を、クリエイターと利用者の双方にメリットがあるロイヤリティフリーで提供しています。

iStockからライセンスを購入すると、どのような補償を受けられますか?

全てのライセンスには、1万米ドルまでの法的保護が付属しています。これは、ライセンス契約の条件の範囲内で素材が使用される場合、著作権および著作者人格権、商標、その他の知的所有権が侵害されないこと、またはプライバシーの権利およびパブリシティー権に対する違反が発生しないことをお約束するものです。追加ライセンスを購入の場合は、最大25万ドルまで免責補償を受けることができ、より安心です。

さらにご質問がある場合はこちらのFAQをご確認ください。

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既に販売契約をされている方は、サポートを受けるサインインしてください。

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Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664

+39 02 48 19 020

Monday-Friday, 9:00-18:00 CET

800 180 044

Segunda-Sexta 10:30-18:30 CET

We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.

We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.

We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.

+61 290 042 202

We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.

800 099 349

Lunes-Viernes 9:00-18:00 CET

Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664

Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664

Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664

We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.

We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.

We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.

+61 290 042 202

Mon-Fri, 7am – 5.30pm (AEST)

+61 290 042 202

Mon-Fri, 7am – 5.30pm (AEST)

Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664

+61 290 042 202

Mon-Fri, 7am – 5.30pm (AEST)

0800 073 0760

Mon-Fri, 9am - 6pm GMT

1 866 478 6251

Mon-Fri, 8am - 7pm (CET)

+61 290 042 202

Mon-Fri, 7am – 5.30pm (AEST)

Hỗ trợ qua điện thoại: +66 2460 9151 Dịch vụ khách hàng chỉ bằng tiếng Anh

+33 (0)1 55 33 66 32

Lundi – Jeudi 9h00 - 18h30 Vendredi 9h00 - 17h00 (CEST)

We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.

00 27 11 463 1925/7


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