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Często zadawane pytania (FAQ)
Czy potrzebna mi licencja standardowa, czy rozszerzona?
Każdy plik pobrany z iStock posiada licencję standardową, która umożliwia różnorodne wykorzystanie pliku. Od reklam w mediach do billboardów, od prezentacji Power Point do filmów, możesz modyfikować i dostosowywać do swojego projektu każdy plik iStock. Z wyjątkiem zdjęć wyłącznie do projektów redaktorskich (które nie mogą być modyfikowane), możliwości są nieograniczone. Upewnij się tylko, czy modyfikacje nie stanowią naruszenia umowy licencyjnej.
Jeśli potrzebujesz ponad 500 000 wydruków, tworzysz produkty do sprzedaży, udostępniasz pliki innym, musisz dodać do kredytów licencję rozszerzoną. Koszt licencji rozszerzonej to cena licencji standardowej plus koszt 18 kredytów na obrazy i 21 kredytów na filmy.
Więcej informacji
Jak pobrać obraz z waszej strony?
Gdy znajdziesz obraz lub klip kliknij w niego, aby otworzyć stronę ze szczegółowymi informacjami. Następnie postępuj zgodnie z poniższymi krokami:
1. Wybierz rozmiar/rozdzielczość obrazu lub filmu.
2. Kliknij "Pobierz ten obraz" albo "Pobierz ten klip".
3. Przejdziesz do logowania lub do kasy.
4. Po zakończeniu zakupu wróć do pliku i ponownie kliknij "Pobierz ten obraz/klip", aby pobrać plik.
5. Znajdź plik (może znajdować się w folderze Pobrane, na pulpicie lub w ostatnim miejscu, w którym go zapisywano)
Jak znajdę materiały wizualne, których szukam?
Aby rozpocząć wyszukiwanie, wpisz zapytanie w pasku wyszukiwania i zaznacz interesujący Cię typ pliku. Zdjęcia i ilustracje są ustawione domyślnie. Wyszukiwanie rozszerzone rozumie szczegółowe i długie opisy, nie wahaj się z konkretnymi informacjami i dłuższymi sformułowaniami, takie jak np. "dynamiczne grono kobiet z różnych środowisk rasowych, cieszące się przyjaźnią". Przy zawężonym wyszukiwaniu lub szukaniu czegoś konkretnego, np. określonego gatunku rośliny, możesz wyłączyć wyszukiwanie zaawansowane na stronie z wynikami. Możesz również skorzystać z funkcji Ulepsz po lewej stronie, po dodatkowe uściślenie. Więcej wskazówek i porad na temat efektywnego korzystania z wyszukiwarki i jak największych korzyści z wyszukiwania, idź do Przewodnika wyszukiwania iStock.
Czy subskrypcja jest dla mnie odpowiednia? A jeśli tak, to którą wybrać?
Jeśli pobierasz tylko cztery obrazy (zdjęcia, ilustracje i wektory) lub dwa filmy w ciągu miesiąca, najbardziej opłacalna będzie dla Ciebie subskrypcja iStock.
W przypadku każdej subskrypcji (miesięcznej lub rocznej) możesz wybrać 10, 25, 50 lub 750 comiesięcznych pobrań. A jeśli masz aktywną subskrypcję roczną lub auto-odnawialną subskrypcję, możesz skumulować do 250 niewykorzystanych pobrań z poprzednich miesięcy i mieć niezbędne zdjęcia wtedy, kiedy ich potrzebujesz.
iStock oferuje do wyboru trzy subskrypcje:
Podstawowa subskrypcja standardowe zdjęcia, wektory i ilustracje z naszej budżetowej kolekcji Essentials
Porada: Na stronie wyników, pod paskiem wyszukiwania, przestaw przełącznik kolekcji na "Essentials". Umożliwi to szukanie materiałów w ramach podstawowej subskrypcji.
Subskrypcja Premium wszystko z naszej subskrypcji podstawowej, jak również wybrane obrazy z kolekcji Signature, dostępne jedynie u nas.
Subskrypcje Premium + Video zapewniają dostęp do wszystkich obrazów i filmów oferowanych przez serwis iStock — bez żadnych wyjątków.
Czym jest licencja bez tantiemowa?
Licencje bez tantiemowe pozwalają na bieżący użytek zdjęć i filmów chronionych prawem autorskim w projektach osobistych i komercyjnych za jednorazową opłatą, bez konieczności ponoszenia dodatkowych opłat przy każdorazowym użyciu. Utrzymujesz prawo do korzystania z pliku, a nasi autorzy otrzymują zapłatę za świetną pracę, którą wykonują. Jest to korzystne dla wszystkich i całe zasoby iStock są objęte bez tantiemową licencją.
Jaki rodzaj ochrony otrzymam przy zakupie licencji od iStock?
Każdy licencjonowany plik posiada gwarancję prawną do 10 000 USD. Gwarantujemy, że w przypadku wykorzystania zgodnie z postanowieniami umowy licencyjnej, nie zostaną naruszone żadne prawa autorskie, osobiste, dotyczące znaków handlowych czy inne prawa własności intelektualnej ani też prawa do prywatności czy wizerunku. Aby zwiększyć wartość ochrony gwarancyjnej do 250 000 USD, można wykupić Rozszerzoną gwarancję prawną.
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Lundi – Jeudi 9h00 - 18h30 Vendredi 9h00 - 17h00 (CEST)
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
+39 02 48 19 020
Monday-Friday, 9:00-18:00 CET
800 180 044
Segunda-Sexta 10:30-18:30 CET
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
+61 290 042 202
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
800 099 349
Lunes-Viernes 9:00-18:00 CET
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
+61 290 042 202
Mon-Fri, 7am – 5.30pm (AEST)
+61 290 042 202
Mon-Fri, 7am – 5.30pm (AEST)
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
+61 290 042 202
Mon-Fri, 7am – 5.30pm (AEST)
0800 073 0760
Mon-Fri, 9am - 6pm GMT
1 866 478 6251
Mon-Fri, 8am - 7pm (CET)
+61 290 042 202
Mon-Fri, 7am – 5.30pm (AEST)
Hỗ trợ qua điện thoại: +66 2460 9151 Dịch vụ khách hàng chỉ bằng tiếng Anh
+33 (0)1 55 33 66 32
Lundi – Jeudi 9h00 - 18h30 Vendredi 9h00 - 17h00 (CEST)
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
00 27 11 463 1925/7