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Внимание! На данный момент сервис онлайн-платежей в России может быть недоступен из-за ограничений поставщика платежных услуг.
Основные часто задаваемые вопросы
Как мне определить, какая лицензия мне нужна — стандартная или расширенная?
Все файлы, загружаемые с iStock, предлагаются со стандартной лицензией, которая позволяет использовать эти файлы различными способами. Можно изменять вид, размер и параметры любых материалов iStock в соответствии с потребностями проектов — от рекламы в социальных сетях до рекламных щитов, от презентаций PowerPoint до художественных фильмов. За исключением фотографий «только для редакционного использования» (которые можно использовать только в редакционных проектах и нельзя изменять), возможности безграничны. Просто следите за тем, чтобы внесенные вами изменения не нарушали соглашение о лицензировании материалов.
Если же вам требуется более 500 000 рисунков или творческих материалов для перепродажи, или необходимо предоставлять файлы нескольким пользователям, вам потребуется pасширенная лицензия на оплачиваемые кредитами материалы. Стоимость каждой дополнительной pасширенной лицензии составляет 18 кредитов для изображений и 21 кредит для видео и уплачивается в дополнение к стоимости вашей стандартной лицензии.
Подробнее
Как мне скачать изображение с вашего сайта?
Найдя понравившееся изображение или видеоклип, просто нажмите на него, чтобы открыть страницу с подробной информацией о нем. Там выполните эти три простых шага:
1. Выберите размер/разрешение изображения или видео.
2. Нажмите «Скачать это изображение» или «Скачать этот видеоклип».
3. Вы будете перенаправлены на страницу оплаты (или вам будет предложено войти в систему, если вы еще этого не сделали)
4. После покупки кредитов вернитесь к файлу и нажмите еще раз «Скачать это изображение/видеоклип».
5. Найдите свое видео (Оно может быть в папке «Загрузки», на рабочем столе или в той же папке, куда был сохранен последний скачанный файл.)
Как мне понять, подходит ли мне подписка? И если подходит, какую мне выбрать?
Если вы скачиваете хотя бы по четыре изображения (фото, иллюстраций и векторных изображений) или два видео в месяц, подписка iStock позволит вам хорошо сэкономить.
По любой подписке (ежемесячной или годовой) вы можете выбрать 10, 25, 50 или 750 загрузок в месяц. А при наличии действующей годовой подписки или подключения автоматического продления подписки вы можете переносить до 250 неиспользованных загрузок на следующий месяц и использовать их по мере необходимости.
iStock предлагает на выбор три подписки:
Подписка Basic дает вам доступ к профессиональным фотографиям, векторным изображениям и иллюстрациям из нашей бюджетной коллекции Essentials.
Подсказка. Найдите переключатель коллекций под строкой поиска на странице результатов поиска и выберите Essentials для поиска только файлов, доступных по подписке Basic.
Подписка Premium включает в себя все материалы, доступные по подписке Basic, а также тщательно отобранные изображения из коллекции Signature, доступные только у нас.
Подписка Premium + Video дает доступ к любым изображениям и видео iStock, без исключений.
Что такое «лицензия роялти-фри»?
Лицензии роялти-фри позволяют вам осуществить единовременную оплату за постоянное использование защищенных авторскими правами изображений и видеоклипов в личных и коммерческих проектах без необходимости дополнительных платежей за каждое использование. Вы получаете законное право на использование файла, а наши авторы получают вознаграждение за отлично выполненную работу. Это обоюдовыгодный вариант, и именно поэтому все материалы iStock доступны только по лицензиям royalty-free.
Какого рода защиту я получаю при покупке лицензии у iStock?
Лицензия на каждый файл предусматривает юридическую гарантию со страховой суммой в 10 000 долларов США. Это наша гарантия, что использование вами наших материалов в соответствии с условиями лицензионного соглашения не ущемляет ничьих авторских прав, имущественных и неимущественных, прав на товарный знак и других прав интеллектуальной собственности, а также не нарушает ничьих прав на неприкосновенность частной жизни или на публичность. Вы также можете приобрести расширенную юридическую гарантию с увеличением суммы покрытия до 250 000 долларов США.
Продайте свою работу
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Уже являетесь нашим автором? Получить помощь или войти в систему.
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Segunda-Sexta 10:30-18:30 CET
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
+33 (0)1 55 33 66 32
Lundi – Jeudi 9h00 - 18h30 Vendredi 9h00 - 17h00 (CEST)
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
+39 02 48 19 020
Monday-Friday, 9:00-18:00 CET
800 180 044
Segunda-Sexta 10:30-18:30 CET
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
+61 290 042 202
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
800 099 349
Lunes-Viernes 9:00-18:00 CET
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
+61 290 042 202
Mon-Fri, 7am – 5.30pm (AEST)
+61 290 042 202
Mon-Fri, 7am – 5.30pm (AEST)
Phone support: +1 866 478 6251
International Toll-Free: 00 800 6664 6664
+61 290 042 202
Mon-Fri, 7am – 5.30pm (AEST)
0800 073 0760
Mon-Fri, 9am - 6pm GMT
1 866 478 6251
Mon-Fri, 8am - 7pm (CET)
+61 290 042 202
Mon-Fri, 7am – 5.30pm (AEST)
Hỗ trợ qua điện thoại: +66 2460 9151 Dịch vụ khách hàng chỉ bằng tiếng Anh
+33 (0)1 55 33 66 32
Lundi – Jeudi 9h00 - 18h30 Vendredi 9h00 - 17h00 (CEST)
We are unable to provide support over the phone at this time. Please submit the web form and we will be happy to answer your inquiry via email.
00 27 11 463 1925/7